The Pharmacy Operations Manager is responsible for supporting the Director of Pharmacy in
managing the pharmacy operations. This includes implementation and enforcement of policies and procedures, supervision and training of staff, inventory management, quality assurance and regulatory compliance. The Operations Managers shall also assist in managing the pharmacy when the Pharmacy Director is unavailable.
Develop marketing strategies and operational plans for new and existing products and portfolio programs in conjunction with business leaders. Develop and deliver product training to sales representatives, division personnel, channel partners, distributors and / or customers.
In this role, you will liaise with their regional counterparts and project teams, as well as their Worldwide counterparts, and will define the Plan of Record (POR) that will be used to drive their project.
The responsibility includes portfolio management, growth initiatives, product messaging, pricing, competitive analysis as well as driving a strong online presence and customer engagements from presales to production.
The OMM's core responsibilities include owning customer experience and risk within a consumer market, building a customer-centric culture across financial centers, and collaborating with partners across the organization to achieve operational and performance excellence.
This position is responsible for ensuring that company and carrier customer requirements are implemented, operational goals are achieved, operational issues are tracked, preparing root cause/corrective actions, facilitating required Service Partner operations calls and driving continuous improvement.
Plans, implements, coordinates and manages all mechanical operations, maintenance, communications, energy management, and manpower development programs for a facility, campus or portfolio of buildings.
The COM will seek direction from and keep the Director, Coding Operations apprised of the departments status with regard to personnel issues / changes, workload assessments / resource needs, client issues, coding production or coding accuracy issues, and proposed disciplinary actions.
The PM will be responsible for the ownership for the platform products within the portfolio specifically within the health technology field. This includes working closely with a wide variety of teams and will work to synthesize both client and internal inputs.