As front line management, this individual will be responsible for teaching, developing, leading, and motivating a team of DISH Inside Sales Associates and Leads. Sales Managers will supervise and coordinate activities to ensure that department goals are met and surpassed.
Provide direction to Inside Sales Specialists for daily operation duties in support of sales initiatives, including telesales, schedules, assignments, customer response, call monitoring, and performance feedback.
The inside sales manager be responsible for the day to day management of a team of inside sales reps, in selling dells products, services and solutions to specified customer segments (primarily via telephone, web, or e-mail).
Directs and supervises a group of Inside Product Specialists for taking customer orders via telephone, chat or e-mail; manages the hiring, staffing and maintaining of a diverse and effective workforce.
The Sr. Manager, Inside Sales is expected to lead with integrity, by adhering to ethical standards of personal conduct and business rules when making decisions or executing tasks and incorporating quality considerations into decision making.
The General Manager for the Componentized Buildings segment will be responsible for the day to day management and responsibility of the sales team to include staffing, developing, and monitoring all of the sales functions related to this part of the organization.
This role is directly responsible for the planning and execution of all selling activities including: district/customer planning, goal and driver metric attainment, forecasting, goal setting, cross functional partnerships and tools/technology usage.
Responsible for leading a team of associates in building relationships with identified customer/client groups determining their needs, and exceeding their expectations in order to grow new and existing account portfolios.
Provides feedback to Operations team to ensure all customers have accurate and timely information on order status and/or changes; measures Inside Sales Representatives performance and makes employment decisions.
Responsible for partnering with your field counterparts, creating strategic account plans, and executing as a team in order to sell the full catalog of products and services via telephone and in some cases, face to face.