Responsible for development and administration of annual department budget to attain business goals with operational stability. Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to call center operations.
The Director of Marketing Operations will act as an internal service provider, working jointly across multiple lines of business, as well as interacting with Senior Management, providing updates and recommendations relating to infrastructure and platform launches, vendor management and operational efficiencies.
Plans, organizes and directs the daily operational functions of the health information management department, including record completion, document imaging, release of information, file management, transcription and birth and death registration.
The Director of Marketing Operations will evaluate, implement and manage marketing technologies and platforms that support Netspend customer communications, including managing data analysis for lifecycle marketing campaigns.
You should have interest, passion and in-depth knowledge in complex back-end logistics and technological infrastructure management, fulfillment and customer service, and creating a company infrastructure that enables growth.
The Director, IT Operations provides leadership and direction to the IT Operations and Service Delivery organizations. Develops and coordinates strategic and tactical plans to guide the implementation and support of the Enterprise storage environment, the data protection activities, and Service Desk.