In this role, you will be responsible for providing both direct desktop support and working with other team members; monitor all help-desk tickets and ensure timely follow-up ensuring the IT department is meeting SLAs
In this role, you will work with customers at all levels in the organization to enhance their understanding of available tools to enhance Their understanding of available to tools to promote operational efficiencies.
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$60K to $80K -Houston, TX
This position exists to provide highly complex analyses related to all Supply Chain functions. This individual highlights performance issues, identifies problems, researches possible solutions, and forms conclusions to present to management and others involved.
In this role, the selected candidate will ensure client support and satisfaction at a professional level with minimal supervision, answer questions and resolve client issues relating to products and services.
In this role, you will perform system configuration activities and liaise with system developers and other associated parties and support groups that may be required to affect the solution or that may be impacted by the solution.
The Application Analyst III performs expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems.
In this role, the selected candidate will test production software that had bugs or breakdowns in production. Test as appropriate and determine root causes and document for other technical staff to address.
The Application Analyst will perform several critical planning and proactive activities to include but not limited to GMPC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.
In this role, the selected candidate will perform or review coding done to render specifications into application functionalities, screens, or outputs; lead a small project or a segment of a larger project.
In this role, the selected candidate will document or review documentation of steps in specification development, coding, testing and user acceptance for future reference and for internal control purposes.
In this role, you will work on or assists with basic tasks for the deployment of new solutions and enhancements/fixes to existing solutions. This includes, but is not limited to: trouble-shooting, problem-solving, issue resolution, user interaction, training, defining systems scope, gathering requirements, documenting design & functional specifications, research and fact-finding, configuration, testing, reporting, cutover, IS and business user coordination.
In this role, you will build and maintain working relationships with other IT groups and resources to deliver seamless support to customers; participate on application implementation projects as well as day to day support of the applications.
The Application Analyst II is responsible for intermediate level support and configuration of assigned applications. The position entails assisting, training and supporting customers with the operation and administration of systems. The Application Analyst II possesses the skills to troubleshoot problems and work with vendors.