This position provides support for division systems configuration, system testing and workflow processes. It also provides technical expertise for identification, research and resolution of technical issues. This position also supports the successful achievement of overall performance goals established by the appropriate entities.
The Specialist Sales Reporting works closely with the sales team and clients in analyzing, creating reports, and presentations; demonstrates knowledge and understanding of software tools to create, edit, and analyze reports, graphs, and presentations
In this role, you will be responsible for
develops standard and ad-hoc reports at the business line, client, vendor or engagement level to reflect performance or forecasts in areas such as call center, data breach response, client or vendor dashboards, operational or financials models, and capacity reporting.