In this position, you will provide real time assistance to Technical Solutions Center staff, Ortho Field Service personnel (Field Engineers, Laboratory Specialists, etc.) and Distributors to troubleshoot Mechanical and/or Assays issues and optimize remote resolution.
The Team Leader is responsible for providing effective leadership to meet the claim service needs of customers, including clearly communicating Corporate/Claim Department goals and objectives as they relate to the Claims Auto Physical Damage Dept.
In this role, you will be responsible for
perform on-site installation, repair, maintenance, qualification, and validation of Chromatography (HPLC,UPLC) and similar systems. Mass Spec experience a plus.