Job Market Guide: Technical Support Engineer jobs in Springfield-Holyoke

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Engineers in Springfield-Holyoke. Technical Support Engineers in Springfield-Holyoke have between ${} and ${} years of experience, averaging $${} years of experience.

83 Technical Support Engineer jobs in Springfield-Holyoke

Braintree, MA
In this role, you will assist with field service administration, including creating and reviewing metrics. Analyzes reports to identify problems and take corrective actions.
industry
Business Services
experience
Less than 5 years

Burlington, MA
In this role, you will develop and/or execute software testing and validation procedures, programming and documentation; work autonomously in an area of specialization to analyze user needs and develop software solutions working on problems of diverse scope.
industry
Manufacturing / Diversified
experience
Not Specified

Boston, MA
In this role, you will set up and maintain project controls approach and documentation management system for project effort.
industry
Engineering Services
experience
Less than 5 years

North Reading, MA
In this role, you will collaborate with hardware engineering teams to problem - solve critical production issues.
industry
IT Consulting/Services
experience
Not Specified

Hartford, CT
In this role, you will main contact for communicating and testing with external companies for third party video conference sites. Assisting local technicians with installing and testing new equipment.
industry
Staffing & Recruiting
experience
Not Specified

Claremont, NH
In this role, you will accept customer calls, alerts and escalations from the Level 1 operations team within specified timeframes, maintain case ownership, and keep customers informed of progress.
industry
Business Services
experience
Less than 5 years

Greenwich, CT
In this role, the selected candidate will develop, administrate and support of Private and Public Investor Websites (ASP.Net MVC, C#/JavaScript/JQuery/CSS/HTML, SQL Server 2008-2012.)
industry
Staffing & Recruiting
experience
5 - 7 years

Cloud Support Engineer

Andover, MA
In this role, you will monitor all production networks, servers, applications and services through a centralized monitoring console.
industry
Telecommunications
experience
Not Specified

Southborough, MA
The selected candidate will maintains client confidence and protects operations by keeping client and clients employee information confidential.Makes customers and their needs a primary focus of ones actions; developming and sustaining productive customer relationships.
industry
Information Services
experience
Not Specified

$80K - Boston, MA
In this role, the selected candidate will respond to escalated technical issues surrounding the platform, primarily by web portal, telephone and e-mail; resolve complex technical issues through research, reproduction, and advanced troubleshooting.
industry
Software
experience
5 - 7 years

Waltham, MA
In this role, the selected candidate will receive first-line calls & emails, triage and resolve issues using advanced troubleshooting, customer service, and technical skills.
industry
Publishing & Printing
experience
Less than 5 years

Field Support Engineer

$60K - $75K - Cambridge, MA
In this role, the selected candidate will provide on-site technical assistance to client for all issues related to IT operations, processes and technical issues.
industry
Engineering Services
experience
Not Specified

CLIO Support Engineer

Cambridge, MA
In this role, you will be responsible to develops and works with management to implement training plans for services personnel. Create and maintain a physical inventory of lab equipment, pcs, software and any other information pertinent to the environment.
industry
Biotech/Pharma
experience
Less than 5 years

Andover, MA
In this role, you will work with customers, Engineering, Support and QA staff to investigate, test, and develop solutions or workarounds to resolve issues.
industry
Software
experience
Less than 5 years

MALTA, NY
In this role, you will work on implementation of virtual fabrication solutions for advanced development programs for complimentary metal-oxide systems (CMOS) technology.
industry
Manufacturing / Diversified
experience
Less than 5 years

Andover, MA
In this role, you will collaborate closely with Engineering, Client Services, and Product Management to ensure product quality and customer satisfaction.
industry
IT Consulting/Services
experience
5 - 7 years

Boston, MA
In this role, you will working closely with software vendors in planning application changes/ upgrades, coordinating delivery and deployment processes.
industry
Software
experience
5 - 7 years

Burlington, MA
In this role, the selected candidate will perform base problem determination and support-fixes for hardware, software, customer questions or queries, features, installation, method of procedure ("MOP"), process or network issues.
industry
Telecommunications
experience
5 - 7 years

Hartford, CT
In this position, you will support video conference and other A/V related needs in rooms at the customer premise, including integrated A/V systems. Subsequent tasks include various support functions for the clients contract on a national level.
industry
Engineering Services
experience
Less than 5 years

$60K - $80K - Hartford, CT
This position will service the Hartford, CT region with some assistance to other regions as needed. The PCMS business serves the healthcare community through efficient management of capital medical equipment installations in various critical care and surgical areas.
industry
Medical Equipment
experience
Less than 5 years

Burlington, MA
In this role, the selected candidate will enhance customer satisfaction by timely responses, consistent communications, satisfactorily resolving each case and prompt escalation to support management when needed.
industry
Software
experience
Less than 5 years

Bedford, MA
In this role, you will be responsible to build and maintain a secure, stable and high-performing infrastructure of systems and networks spanning private, public and hybrid cloud.
industry
Information Services
experience
Not Specified

Hopkinton, MA
In this position, you will work closely with Engineering and other technical business units to increase knowledge and resolve customer issues.
industry
Information Services
experience
Not Specified

Waltham, MA
In this role, the selected candidate will create reports and alerts to act as quick indicators of incidents and overall site health; attend and actively participate in weekly PIE meetings.
industry
Business Services
experience
Not Specified

Marlborough, MA
In this role, the selected candidate will perform base problem determination and support-fixes for hardware, software, customer questions or queries, features, installation, method of procedure ("MOP"), process or network issues.
industry
Telecommunications
experience
5 - 7 years