Job Market Guide: Technical Support Analyst jobs in Springfield-Holyoke

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Springfield-Holyoke. Technical Support Analysts in Springfield-Holyoke have between ${} and ${} years of experience, averaging $${} years of experience.

66 Technical Support Analyst jobs in Springfield-Holyoke

MA
Experienced in performing activities directly impacting transition of Development Projects into the production environment.
industry
Apparel & Footwear
experience
Less than 5 years

Danbury, CT
Review enhancement requests and release plans to determine and resolve any conflicts between current and proposed functionality.
industry
Aerospace / Defense
experience
8 - 10 years

$50K - $70K - Wellesley, MA
Provide user support for our clients.
industry
Staffing & Recruiting
experience
Not Specified

Boston, MA
Responsible for state tax return compliance, including overseeing tax return preparation, state estimated payment calculations, and state extensions.
industry
Business Services
experience
5 - 7 years

$80K - $90K - Boston, MA
In this role, the selected candidate will work directly with other technical support staff, quality assurance, development, and sales operations to resolve problems; document all issues, develop and review content for knowledge base.
industry
Software
experience
5 - 7 years

Chelmsford, MA
Research application questions by setting up scenarios and testing the application.
industry
Security Services
experience
5 - 7 years

Burlington, MA
In this role, you will analyze problems, answer questions and provide training related to the software.
industry
Financial Services
experience
Less than 5 years

Analyst - Support

Boston, MA
This person will mainly sit at front desk in support of business development team and will need to be able to shift from admin duties to more sales specific tasks.
industry
Business Services
experience
Not Specified

Cambridge, MA
Develop scripts, workflows, and automation procedures. Manage interactions with software vendor support resources.
industry
Biotech/Pharma
experience
5 - 7 years

$42K - $106K - Queensbury, NY
In this role, the selected candidate must have an experience in business/systems analysis with expertise in different technologies, business areas, end-to-end application analysis.
industry
Staffing & Recruiting
experience
8 - 10 years

Windsor Locks, CT
Evaluate the marketplace and competitive data to optimally align pricing strategies within the marketplace.
industry
Aerospace / Defense
experience
5 - 7 years

Technical Analyst

$42K - $106K - Quincy, MA
Must have the ability to work with product, business and application teams to write technical user stories for a SOA/services/messaging development team.
industry
Staffing & Recruiting
experience
Less than 5 years

Norwalk, CT
Engage with the Business Product Owners / Super Users and Technical Leads to appropriately triage and resolve incidents and change requests.
industry
Consumer Goods / Miscellaneous
experience
5 - 7 years

Albany, NY
In this role, you will develop and execute scripts, utilities and associated test plans under the direction of the lead System Support Analyst.
industry
Software
experience
Less than 5 years

$42K - $106K - Yorktown Heights, NY
In this role, the selected candidate must have an experience in business/systems analysis with expertise in different technologies, business areas, end-to-end application analysis.
industry
Staffing & Recruiting
experience
8 - 10 years

IT Support Analyst

Boston, MA
As an IT Support Analyst, you will have the opportunity to be a part of a focused team dedicated to helping to make the health care system work better for everyone.
industry
Health & Fitness
experience
Less than 5 years

Boston, MA
Managing databases and data driven cloud applications.
industry
Non-Profit
experience
Less than 5 years

Compensation Estimate

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$45K to $75K - Southborough, MA
In this role, the selected candidate will assist the QA department in product testing; contribute to written documentation (Knowledge Base); provide occasional training for internal employees and externally for clients.
industry
Software
experience
Less than 5 years

Chelmsford, MA
In this role, you will troubleshoot, analyze and solve complex customer issues. The selected candidate will understand and configure software interfacing products.
industry
Security Services
experience
Not Specified

Boston, MA
Work directly with other technical support staff, quality assurance, development, and the Account Team to resolve problems
industry
Software
experience
Less than 5 years

QA Support Analyst

Andover, MA
In this role, the selected candidate provides guidance on procedures and training necessary to be in complete compliance with current GMPs.
industry
Biotech/Pharma
experience
Not Specified

Boston, MA
Acquires and maintains knowledge of existing and new products and services in order to provide accurate and efficient customer support.
industry
Software
experience
Less than 5 years

Boston, MA
In this role, you will learn/ grow their complex setup.
industry
Non-Profit
experience
Less than 5 years

Southborough, MA
The selected candidate will maintains client confidence and protects operations by keeping client and clients employee information confidential.Makes customers and their needs a primary focus of ones actions; developming and sustaining productive customer relationships.
industry
Information Services
experience
Not Specified