Job Market Guide: Technical Support Analyst jobs in Springfield-Holyoke

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Springfield-Holyoke. Technical Support Analysts in Springfield-Holyoke have between ${} and ${} years of experience, averaging $${} years of experience.

57 Technical Support Analyst jobs in Springfield-Holyoke

$80K - $110K - Boston, MA
In this role, the selected candidate will be responsible for the project management, acting as a liaison between the technical groups and business units, as well as light SQL programming.
industry
Software
experience
5 - 7 years

Woonsocket, RI
Monitor system performance counters, application response time and other system metrics and respond to any issues before they become widespread problems.
industry
IT Consulting/Services
experience
Less than 5 years

MA
Lead installation of complex multi-phase systems composed of IT infrastructure and patient monitoring in both clinical and non-clinical environments across an expansive geography.
industry
Energy & Environmental Services
experience
5 - 7 years

Lawrence, MA
Manage process improvements and creation of processes related to the Technical Support department.
industry
Consulting
experience
Not Specified

Watertown, MA
Implement and support medium-to-large scale projects while working directly with technical and functional business teams.
industry
Biotech/Pharma
experience
Less than 5 years

Burlington, MA
Providing all needed return paperwork, so that the faulty component comes back to our manufacturer.
industry
Consulting
experience
Not Specified

Boston, MA
Diagnose, troubleshoot, and repair handheld devices, tablets, eSense devices, and related peripherals used by the ERT product suite.
industry
Advertising & Marketing Services
experience
5 - 7 years

Warwick, RI
Manage all invoice payment related requirements for the Consumer Unsecured Lending, including generating new Purchase Order requisitions for new suppliers.
industry
Financial Services
experience
5 - 7 years

Albany, NY
As an O365 Ambassador, you will provide a world-class customer service experience to O365 customers; you will be first point of customer engagement, providing thoughtful day-to-day comprehensive technical support to administrators from initial challenge through resolution.
industry
IT Consulting/Services
experience
Less than 5 years

Albany, NY
Analyze functional and non-functional requirements for java development projects involving J2EE, Java, Drools, JSF, EJB, Log4j, JSP, HTML, JMS, WebServices, DB2, Hibernate, Ibatis.
industry
IT Consulting/Services
experience
8 - 10 years

Salem, NH
Provide excellent Technical Customer Service is the primary responsibility of this job. This team handles all initial product support request and manages the inbound initial Service Requests.
industry
Business Services
experience
Less than 5 years

$95K - Boston, MA
Configuring includes, probes, managed entities, samplers , rules, active time, DB logging , knowledgebase , Commands etc..
industry
IT Consulting/Services
experience
Less than 5 years

Boston, MA
Develop strong working relationships with external client personnel, anticipating client needs and communicating with EY account team leadership.
industry
Financial Services
experience
5 - 7 years

$45K - $55K - Stamford, CT
This individual will be trusted to implement new application programs and operating systems, contribute to our knowledgebase and documentation, and eventually lead technical trainings/presentations for non-technical end-users.
industry
Staffing & Recruiting
experience
Less than 5 years

Technical Analyst

$42K - $106K - Quincy, MA
Must have the ability to work with product, business and application teams to write technical user stories for a SOA/services/messaging development team.
industry
Staffing & Recruiting
experience
Less than 5 years

Norwood, MA
Provide appropariate levels of phone support to ensure identified service levels are achieved & delivers technical training and education programs aimed at increasing the skill set of the Technical Solutions Technicians
industry
Engineering Services
experience
5 - 7 years

Cambridge, MA
Consortium on Financing Higher Education (COFHE), to design, build, secure, and maintain research data systems that are fed by ongoing collections from member schools; public data sources; and student, parent, and alumni surveys.
industry
Information Services
experience
Not Specified

Clifton Park, NY
Engage and empathize with customers to support and resolve technical issues through completion; provide world-class customer experience with every interaction.
industry
Consulting
experience
Less than 5 years

Burlington, MA
Provide hands-on development and leadership to a team of Software Developers and direct their activities in the delivery of Print and Scan Management software solutions.
industry
Business Services
experience
Less than 5 years

Cambridge, MA
Develop methods and best practices for delivering outstanding service, as well as participate in knowledge sharing through the creation of knowledge base articles.
industry
Engineering Services
experience
Less than 5 years

Boston, MA
Provides support to the fixed income group with consultant, client and prospective relationships, assists Portfolio Managers/Traders as needed with account maintenance activity, and works with the fixed income client support group in relationship development, primarily with account teams and the sales force.
industry
Financial Services
experience
5 - 7 years

$90K - $120K - Shelton, CT
Ability to prioritize and multi task multiple responsibilities.
industry
Consumer Goods / Miscellaneous
experience
Not Specified

Westford, MA
Provide friendly, customer-focused support centered on communication and follow through to confirmed resolution of all support requests.
industry
Business Services
experience
Not Specified

MA
Provide technical expertise and guidance during testing, deployment and operational phases of networks.
industry
IT Consulting/Services
experience
Less than 5 years

Clifton Park, NY
As an O365 Ambassador, you will provide a world-class customer service experience to O365 customers; you will be first point of customer engagement, providing thoughtful day-to-day comprehensive technical support to administrators from initial challenge through resolution.
industry
IT Consulting/Services
experience
Less than 5 years