Job Market Guide: Support Engineer jobs in Springfield-Holyoke

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Support Engineers in Springfield-Holyoke. Support Engineers in Springfield-Holyoke have between ${} and ${} years of experience, averaging $${} years of experience.

64 Support Engineer jobs in Springfield-Holyoke

NISKAYUNA, NY
Drive process improvement in product certification cycle times by developing component and product databases, cut sheets, etc. Work with USB Sales to leverage these databases when quoting projects.
industry
Business Services
experience
Not Specified

North Reading, MA
Direct interaction with customers and other company departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
industry
Information Services
experience
Less than 5 years

Newton, MA
A Technical Support Engineer to provide enterprise level technical support for large corporate clients via phone, web, email, chat and other support channels as required.
industry
Software
experience
Not Specified

North Reading, MA
Direct interaction with customers and other company departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
industry
Information Services
experience
Less than 5 years

Nashua, NH
Attend team meetings, collaboration sessions, internal and external trainings and participate in an on call rotation.
industry
Software
experience
Not Specified

Support Engineer

Islandia, NY
Identifying complex or high impact issues and coordinating with senior staff where necessary for resolution. Escalating unresolved customer issues to the appropriate subject matter expert or manager according to product line procedures.
industry
IT Consulting/Services
experience
Less than 5 years

Westborough, MA
Respond to all technical support tickets via telephone or web. Find technical resolutions to unknown or new scenarios.
industry
IT Consulting/Services
experience
Less than 5 years

Andover, MA
Develop troubleshooting technical action plans and determine root cause for customer issues.
industry
Business Services
experience
5 - 7 years

Needham, MA
The desire to learn new soft and technology skills and the desire to coach, mentor and train peers throughout the organization.
industry
Manufacturing / Diversified
experience
Less than 5 years

Field Support Engineer

Rensselaer, NY
Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space.
industry
IT Consulting/Services
experience
5 - 7 years

Chelmsford, MA
Provide technical support to customers and resellers over email, phone and chat mediums, Document, escalate and follow through with product bugs and/or issues.
industry
Software
experience
Less than 5 years

Boston, MA
Create and respond to support tickets submitted by customers in accordance with the SLA. Proactively update support tickets and communicate issue status to applicable customer.
industry
Information Services
experience
Less than 5 years

$110K- $120K - Burlington, MA
The Resident Support Engineer will be responsible for providing onsite post sales support to this customer.
industry
Staffing & Recruiting
experience
8 - 10 years

Lexington, MA
Support ongoing operations on the manufacturing floor. Attend manufacturing morning meeting. Respond and troubleshoot process issues; evaluate process data including bioreactor performance.
industry
Biotech/Pharma
experience
Less than 5 years

Boston, MA
Provide advanced technical support for ERT's product suite to primarily internal users (e.g. Tier 1, Release Engineering, Study Teams, etc).
industry
Advertising & Marketing Services
experience
5 - 7 years

Concord, MA
Review, revise and maintain commissioning handover documents provided by SI Team for production customers.
industry
Networks
experience
Less than 5 years

MA
The ability to diagnose, troubleshoot and resolve customer issues. Establishing and maintaining a positive relationship with customers via telephone or written communication is a must.
industry
Software
experience
Not Specified

Lexington, MA
Provide technical support covering the full life-cycle of Imprivata products to external customers, partners and employees.
industry
Security Services
experience
Less than 5 years

Waltham, MA
Ability and willingness to self-teach new and advance software functions; coaching and instruction will be provided, but we want someone who goes after knowledge.
industry
Software
experience
Less than 5 years

Chelmsford, MA
Provide exceptional technical support for Intronis partners and customers, escalate and triage any incoming issues that are non-standard.
industry
Software
experience
Less than 5 years

North Billerica, MA
Provide customer support for escalated Tier 2 level issues via email, phone, LiveChat, and other electronic media.
industry
Market Research
experience
Less than 5 years

Boston, MA
Interactive work with clients (email, phone, web conference, or in person) to diagnose and resolve product or environment-related issues 2012, IIS 7 and 8, ASP.NET, C#, WCF, SQL Server Reporting Services) as well as major third-party products and toolsets.
industry
Business Services
experience
Less than 5 years

Boston, MA
Engage with and provide internal and external engineers, designers, and other technical stakeholders with solutions, documentation, all the way through implementation of our product.
industry
Business Services
experience
Not Specified

IT Support Engineer

Nashua, NH
Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling.
industry
Software
experience
Not Specified

Boston, MA
Provide outstanding technical assistance to our customers through live troubleshooting and problem isolation.
industry
Retail / Diversified
experience
Less than 5 years