Manage the daily operations of the department and supervises staff to include; training, development, hiring and performance assessment. In collaboration with the Director develops, implements and monitors systems, policies and procedures to maintain and improve quality, cost effectiveness and customer satisfaction.
Maintains office services and flow by organizing and managing office operations and procedures; overseeing payroll; controlling correspondence; ; reviewing and approving supply requisitions; assigning and monitoring clerical functions and overseeing internal staff and their daily responsibilities.
Provides support to the Area Leadership Team with asset management reviewing production planning, stocking parameters and asset management to ensure efficient supply chain and inventory management of flammable products.
Interface between product management and engineering delivery teams, with the primary task of translating business needs into actionable, engineering-facing requirements, captured as stories in the Agile framework.
Perform clinical and industry trend analysis, market share and competitive analysis and win/loss tracking to quantify market opportunity and identify product/service and commercial strategies for growth of analytics solutions.
Responsible for understanding functional and product requirements for a complete product for a specific or multiple concurrent releases; applies agile principles to convert these specifications into stories and work units and then translating them into criteria for acceptable product performance.
Responsible for determining and prioritizing future enhancements to the product content and methodologies including soliciting feedback from internal and external stakeholders, writing user requirements and other product documentation.