Job Market Guide: Customer Support Engineer jobs in Springfield-Holyoke

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Springfield-Holyoke. Customer Support Engineers in Springfield-Holyoke have between ${} and ${} years of experience, averaging $${} years of experience.

70 Customer Support Engineer jobs in Springfield-Holyoke

IT Support Engineer

Boston, MA
In this role, you will be responsible for troubleshooting and resolving all technical problems, and directing more complex issues to the appropriate IT staff member.
industry
IT Consulting/Services
experience
Not Specified

Boston, MA
Follow standard practices, processes and procedures in analyzing situations, workloads, and / or data. Assist in developing best practices, strategies, methodologies and documentation/templates.
industry
Business Services
experience
8 - 10 years

Boston, MA
In this role, the selected candidate will be maintaining clear communication with customers and account managers to ensure all issues are thoroughly resolved.
industry
Software
experience
Less than 5 years

Shelton, CT
The successful candidate will have a customer centric attitude by understanding how customers use the Shipping API, helping to continuously improve the customer experience, and having an I own the resolution mentality.
industry
Advertising & Marketing Services
experience
5 - 7 years

Southborough, MA
The selected candidate will maintains client confidence and protects operations by keeping client and clients employee information confidential.Makes customers and their needs a primary focus of ones actions; developming and sustaining productive customer relationships.
industry
Information Services
experience
Not Specified

West Hartford, CT
In this role, you will provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN).
industry
Software
experience
Not Specified

Boston, MA
The Customer Solutions Engineer (CSE) will be responsible for the Design, Build and Support of our product or third party components for our customers.
industry
Consulting
experience
5 - 7 years

Boston, MA
Managing trouble tickets, identifying and reproducing potential product and performance issues.
industry
Consulting
experience
5 - 7 years

Hartford, CT
In this position, you will support video conference and other A/V related needs in rooms at the customer premise, including integrated A/V systems. Subsequent tasks include various support functions for the clients contract on a national level.
industry
Engineering Services
experience
Less than 5 years

Boston, MA
You'll have the opportunity to harness all your skills to make a difference in your role.
industry
Business Services
experience
Less than 5 years

$132K - $154K - Norwalk, CT
In this role, the selected candidate will need a deep understanding of their respective areas. But this is a hands on operations position. Engineers that only want to do projects and/or design and architect solutions will not be happy with this role.
industry
Financial Services
experience
5 - 7 years

Cloud Support Engineer

Andover, MA
In this role, you will monitor all production networks, servers, applications and services through a centralized monitoring console.
industry
Telecommunications
experience
Not Specified

Helpdesk Support

Boston, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

Chelmsford, MA
In this role, you will work directly with clients via phone, e-mail and remote systems to assess, investigate, troubleshoot, identify solutions and test products.
industry
Security Services
experience
Not Specified

MALTA, NY
In this role, you will develop and qualify Optimal Proximity Correction (OPC) technology on the 14nm node and beyond. Enable and sustain OPC solutions in GLOBALFOUNDRIES' manufacturing. Write OPC code, write ORC (Optical Rule Check) code, compile and present statistical results of code output, and achieve quality metrics within customer driven time frames.
industry
Manufacturing / Diversified
experience
5 - 7 years

$80K - $90K - Boston, MA
In this role, the selected candidate will work directly with other technical support staff, quality assurance, development, and sales operations to resolve problems; document all issues, develop and review content for knowledge base.
industry
Software
experience
5 - 7 years

$40K - $50K - Norwood, MA
In this role, you will support customers with referral to appropriate specialist for technical support and/or problem resolution when warranted. Supports and enhances the sale of products through knowledge of promotional programs through outbound/inbound phone calls. Collects data on established and prospective customers and competitors.
industry
Health & Beauty
experience
Not Specified

$80K - $100K - Boston, MA
In this role, the selected candidate must have an ability to respond quickly to business needs, identify opportunities for improvement in existing processes, break a project down into deliverables, task estimation, technical design, coding, testing and implementation of custom software solutions along with maintenance and feature enhancement of existing solutions.
industry
Financial Services
experience
Less than 5 years

$132K - $154K - Stamford, CT
In this role, the selected candidate will need a deep understanding of their respective areas. But this is a hands on operations position. Engineers that only want to do projects and/or design and architect solutions will not be happy with this role.
industry
Financial Services
experience
5 - 7 years

Cambridge, MA
The Service Desk Engineer is responsible for collecting information through customer conversation, accessing support tools, and consulting additional support staff if needed.
industry
IT Consulting/Services
experience
Less than 5 years

Chelmsford, MA
In this role, you will troubleshoot, analyze and solve complex customer issues. The selected candidate will understand and configure software interfacing products.
industry
Security Services
experience
Not Specified

Greenwich, CT
In this role, the selected candidate will develop, administrate and support of Private and Public Investor Websites (ASP.Net MVC, C#/JavaScript/JQuery/CSS/HTML, SQL Server 2008-2012.)
industry
Staffing & Recruiting
experience
5 - 7 years

Helpdesk Support

Rochester, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years