Job Market Guide: Customer Success Manager jobs in Springfield-Holyoke

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Success Managers in Springfield-Holyoke. Customer Success Managers in Springfield-Holyoke have between ${} and ${} years of experience, averaging $${} years of experience.

20 Customer Success Manager jobs in Springfield-Holyoke

Boston, MA
In this role, the selected candidate must have an experience managing acquisition campaigns (mobile, DSP, ad network or PPC/SEM); ability to analyze and optimize campaigns based on data (Google Analytics, some SQL a huge plus).
industry
Online Advertising & Marketing Services
experience
Less than 5 years

Boston, MA
In this role, you will provide resources to answer clients' questions, identifying needs for account customization and further implementation where applicable.
industry
Software
experience
Not Specified

Boston, MA
In this role, you will be responsible for ensuring effective communication to customer stakeholders in the event of a SLA disruption, and owning escalations as it relates to service delivery.
industry
Healthcare IT
experience
Less than 5 years

Waltham, MA
The Manager is responsible for ensuring the team is performing optimally within their territories to achieve its objectives, and interfacing cross functionally to ensure that the company is aligned in providing an excellent customer experience.
industry
Security
experience
Less than 5 years

Waltham, MA
In this role, the selected candidate will be managing and leading a group of eight enterprise level CSMs to achieve renewal and customer success goals; forecasting the renewal business and delivering results against monthly, quarterly and annual forecast objectives.
industry
Security
experience
5 - 7 years

Framingham, MA
In this position, you will work collaboratively with other sales leaders as well as leadership in other functional groups within the Company.
industry
IT Consulting/Services
experience
5 - 7 years

Cambridge, MA
In this role, you will become an expert in Inbound Marketing and become the trusted marketing advisor to each of your customers.
industry
Software
experience
Not Specified

Boston, MA
In this role, the selected candidate will demonstrate strong time-management skills and can juggle and prioritize multiple projects and initiatives simultaneously.
industry
Consulting
experience
Less than 5 years

Boston, MA
In this role, you will provide resources to answer clients' questions, identifying needs for account customization and further implementation where applicable.
industry
Software
experience
Not Specified

Providence, RI
In this role, you will provide timely response to evolving escalation issues, ensuring clear communication and incident management to resolution.
industry
Software
experience
Less than 5 years

Boston, MA
In this role, you will provide leadership in matching Cisco value to partner business priorities and customer outcomes thru the use of Quarterly Business Reviews.
industry
Networks
experience
11 - 15 years

- - Lowell, MA
In this role, the selected candidate will work with the client to discover new revenue opportunities; assists with creating the scope of support for same.
industry
IT Consulting/Services
experience
Less than 5 years

Cambridge, MA
In this role, you will become an expert in Inbound Marketing and become the trusted marketing advisor to each of your customers.
industry
Software
experience
Not Specified

$90K - $120K - Stamford, CT
In this role, the selected candidate will hold expertise in at least 2-3 products in the space of Optimization, CRM, Personalization, Recommendations or Segmentation.
industry
Software
experience
5 - 7 years

Needham, MA
This role is responsible for identifying unmet customer needs and designing compelling service offerings that will contribute to customer success, top-line revenue growth, and expanded profitability.
industry
Manufacturing / Diversified
experience
5 - 7 years

Boston, MA
In this role, you will engage in consistent, proactive client meetings to positively impact customer loyalty and revenue growth.
industry
IT Consulting/Services
experience
5 - 7 years

Burlington, MA
In this role, you will be helping clients with strategic and program planning on when/where will be used, data insights that would be of value, and success metrics.
industry
Business Services
experience
5 - 7 years

Cambridge, MA
The Customer Success Manager is responsible for leading Luminoso Technologies portfolio of customer relationships throughout the lifecycle of a customer. The Customer Success Manager focuses on project managing new customer onboarding, building strong relationships with users and maximizing customer engagement. This role reports to the Vice President of Customer Success and Services.
industry
IT Consulting/Services
experience
Not Specified

Boston, MA
In this role, you will be responsible to identify and grow Professional Services / Training and License opportunities within the Customer install base.
industry
Consulting
experience
5 - 7 years