Job Market Guide: Customer Service Representative jobs in Springfield-Holyoke

Competition
High
0.962116
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in Springfield-Holyoke. Customer Service Representatives in Springfield-Holyoke have between ${} and ${} years of experience, averaging $${} years of experience.

41 Customer Service Representative jobs in Springfield-Holyoke

Customer Service Rep

Manchester, NH
As a member of the Customer Service Team, the CSR will act as the primary point of contact for the customer. The CSR will be required to interact with all areas of the company to effectively champion the customer demand while meeting internal company goals and targets.
industry
Manufacturing / Plastics
experience
Less than 5 years

Service Desk Analyst

$40K -$60K - Clifton Park, NY
Adhere to Service Level Agreements as defined per customer and ensure the center meets those levels; answer incoming tickets and requests by email, phone calls or directly in ticketing system.
industry
IT Consulting/Services
experience
Less than 5 years

$55K - $77K - Cambridge, MA
Check stock availability and inventory levels & follow up quotes. Supporting Area Sales Managers with operational and administrative tasks as needed.
industry
Manufacturing / Electronics
experience
Less than 5 years

Westport, CT
The position is also responsible for preparing client reports and paperwork, maintaining client contact to provide or obtain updated information, scheduling of meetings between clients and Lead Advisors, responding to client requests, and troubleshooting client problems.
industry
Business Services
experience
5 - 7 years

Cambridge, MA
The Service Desk Engineer is responsible for collecting information through customer conversation, accessing support tools, and consulting additional support staff if needed.
industry
IT Consulting/Services
experience
Less than 5 years

Help Desk Analyst I

$50K - $60K - Wellesley, MA
Identify recurring technical issues and propose solutions to address the root of the problems.
industry
Staffing & Recruiting
experience
Not Specified

Norwalk, CT
Assist with onboarding of new users by deployment of proper solutions using standard hardware, images and software.
industry
IT Consulting/Services
experience
Less than 5 years

Boston, MA
Manage retention efforts/upsells/cross-sells and associated license agreement negotiations and order processing.
industry
Business Services
experience
5 - 7 years

Helpdesk Support

Boston, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

$40K - Boston, MA
In this role, you will be responsible for working directly with high-end, high-value customers to assist with completion of visa applications, processing of documents, and certification of documents. Capture of biometrics (fingerprints and facial) on behalf of UK government.
industry
Business Services
experience
Not Specified

$40K - $42K - Farmington, CT
Enter, maintain, and review sales orders as received from OEM customers and authorized distributors. Verify price and delivery and maintain files for orders.
industry
Manufacturing / Diversified
experience
Not Specified

$40K - $50K - Norwood, MA
In this role, you will support customers with referral to appropriate specialist for technical support and/or problem resolution when warranted. Supports and enhances the sale of products through knowledge of promotional programs through outbound/inbound phone calls. Collects data on established and prospective customers and competitors.
industry
Health & Beauty
experience
Not Specified

Peekskill, NY
Assist clients with all service, claims & billing related questions, process new policies & policy changes, providing the information to the client.
industry
Insurance
experience
Less than 5 years

Waltham, MA
In this role, the successful candidate will proactively work with customers to solve product and warranty issues for Quell; ability to handle a high call/email regarding Customer Care volume environment.
industry
Medical Devices & Diagnostics
experience
Less than 5 years

Helpdesk Support

Rochester, MA
In this role, the selected candidate will setup, configure, install, move, and/or deliver laptop/desktop computer systems and printers while ensuring proper functionality.
industry
Information Services
experience
Less than 5 years

Boston, MA
In this role, you will achieve a global perspective of the financial services industry while serving clients from multiple countries, cultures, institutions, and functions.
industry
Software
experience
Less than 5 years

$40K - $42K - Farmington, CT
Communicate with customers on new and existing orders and any special requests. Answer inquiries on deliveries, lead times, pricing (at assigned level), and order status.
industry
Manufacturing / Diversified
experience
Less than 5 years

Help Desk Analyst I

Hartford, CT
In this role, you will provide technical expertise in finding solutions and supporting hardware, software and operating systems in an inter-networked environment, which includes different desktop/laptop operating Windows OS and Mac OS (desktop applications, browsers, printers, and telecommunications and video.).
industry
Staffing & Recruiting
experience
Less than 5 years

$40K - $50K - Wilmington, MA
This person will be entering orders for the Sales Representatives and distributors, dealing with all customer issues.
industry
Manufacturing / Diversified
experience
5 - 7 years

Stamford, CT
Provide outstanding customer service to external Dental Professional customers and internal departmental partner.
industry
Energy & Environmental Services
experience
Less than 5 years

Customer Service Rep

$40K - $42K - Farmington, CT
Enter, maintain, and review sales orders as received from OEM customers and authorized distributors. Verify price and delivery and maintain files for orders.
industry
Manufacturing / Diversified
experience
Less than 5 years

Help Desk

VERNON, CT
Identify recurring technical issues and propose solutions to address the root of the problems.
industry
Staffing & Recruiting
experience
Not Specified

Wellesley Hills, MA
In this role, you will develop and maintain relationships with internal departments; work collaboratively as issues arise.
industry
Information Services
experience
Not Specified

East Hartford, CT
Coordinate F135 propulsion system maintenance activities with the PW team, flight line operating areas, squadron and Lockheed Martin maintenance operating areas.
industry
Aerospace / Defense
experience
8 - 10 years