Job Market Guide: Customer Service Manager jobs in Springfield-Holyoke

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Springfield-Holyoke. Customer Service Managers in Springfield-Holyoke have between ${} and ${} years of experience, averaging $${} years of experience.

14 Customer Service Manager jobs in Springfield-Holyoke

Windsor, CT
Manages execution of daily contract review, new order entry, contract administration, contract negotiation, and RFQ/Quoting/Proposal activity through the contracts life cycle.
industry
Business Services
experience
5 - 7 years

Wilmington, MA
Provide support for the day-to-day operations of host and end user computers by monitoring system performance, configuration, maintenance and repair.
industry
Consulting
experience
Less than 5 years

Providence, RI
The Program Manager will interact and communicate externally with the customer senior operational management and along with this same interaction up and across the Bottomline organizations for sales, product, development, SaaS operations, Information Security, customer support, and FP&A.
industry
IT Consulting/Services
experience
5 - 7 years

$40K - $45K - COLONIE, NY
Willing to learn and teach others, Customer Service/Sales and Leadership/Communication Skills.
industry
Staffing & Recruiting
experience
Not Specified

$100K - $120K - Hopkinton, MA
Draft technical handbooks for after-sales service and establish a troubleshooting process; resolve complex technical issues and provide customer service.
industry
Medical Devices & Diagnostics
experience
8 - 10 years

$100K - $120K - Cambridge, MA
Draft technical handbooks for after-sales service and establish a troubleshooting process; resolve complex technical issues and provide customer service.
industry
Medical Devices & Diagnostics
experience
8 - 10 years

Raynham, MA
This position will also drive alignment across all functional departments as it relates to the customer experience.
industry
Food & Beverage
experience
5 - 7 years

Westford, MA
Conduct consistent call calibrations with call center to review agent performance / agent quality scoring and make recommendations for future improvements.
industry
Apparel & Footwear
experience
8 - 10 years

$100K - $120K - Boston, MA
Draft technical handbooks for after-sales service and establish a troubleshooting process; resolve complex technical issues and provide customer service.
industry
Medical Devices & Diagnostics
experience
8 - 10 years

Windsor, CT
Manages execution of daily contract review, new order entry, contract administration, contract negotiation, and RFQ/Quoting/Proposal activity through the contracts life cycle.
industry
Business Services
experience
5 - 7 years

$55K - 65K - Westwood, MA
Oversee customer contract, order entry, order processing, expediting, and sale support.
industry
Biotech/Pharma
experience
Not Specified

Service Desk Manager

Boston, MA
Identify, recommend, develop and implement end user training programs to increase computer literacy and self-sufficiency.
industry
Consulting
experience
5 - 7 years

GROVE HALL, MA
Responsible for maintaining a desired level of quality service to customers. Handle inquiries from subordinates regarding customer service; customer's complaints, and daily correspondence. Initiates potential new customer contacts.
industry
Financial Services
experience
5 - 7 years