Job Market Guide: Customer Service Manager jobs in Springfield-Holyoke

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Springfield-Holyoke. Customer Service Managers in Springfield-Holyoke have between ${} and ${} years of experience, averaging $${} years of experience.

11 Customer Service Manager jobs in Springfield-Holyoke

Wilmington, MA
As a Help Desk Administrator with Locus Robotics, you will work with all company groups to maintain systems, install upgrades and manage hardware requirements, network performance and general IT administration duties.
industry
Consulting
experience
Less than 5 years

$50K - Farmington, CT
Communicate with customers on new and existing orders and any special requests. Answer inquiries on deliveries, lead times, pricing (at assigned level), and order status.
industry
Manufacturing / Diversified
experience
5 - 7 years

$60K - $70K - Stamford, CT
In this position, you will be part of a technical team of people providing a single point of contact for the efficient resolution of technical problems and requests; troubleshoot client technical support issues with a focus on servers and networking.
industry
IT Consulting/Services
experience
Less than 5 years

$40K - $45K - COLONIE, NY
Willing to learn and teach others, Customer Service/Sales and Leadership/Communication Skills.
industry
Staffing & Recruiting
experience
Not Specified

$70K - $90K - South Deerfield, MA
Facilitate initiatives to build a high-performing Customer Service division aligned with the strategic leadership agenda, including being the Voice of the Customer.
industry
Manufacturing / Diversified
experience
5 - 7 years

Help Desk Manager

$75K - $90K - Farmington, CT
Contribute to improving customer support by actively responding to queries and handling complaints.
industry
Staffing & Recruiting
experience
Less than 5 years

Norwell, MA
The Customer Service & Business Operations Manager is responsible for overseeing Customer Service team and the Business Operations team. The Customer Service team serves independent Consultants.
industry
Business Services
experience
5 - 7 years

Service Desk Manager

Boston, MA
Overseeing the Service Desk staff and guaranteeing that end users are accurately assisted; supervising the incoming requests process to confirm efficient and correct resolutions to end user issues.
industry
Software
experience
5 - 7 years

$41K - $52K - Concord, NH
Develop and implement effective ongoing formal and informal recognition and reward programs that are team and individual driven.
industry
Chemicals
experience
5 - 7 years

$56K - $65K - Norwood, MA
Analyze various processes in the department to identify, recommend, and implement changes to improve the quality and efficiency of service.
industry
Misc. Healthcare
experience
Not Specified

Southington, CT
Manage and direct the daily activities of the contact center agents to ensure Key Performance Indicators are met. KPIs measured will include Service Levels, Abandonment Rate, Customer Satisfaction and Answer Time.
industry
Engineering Services
experience
5 - 7 years