In this role, the selected candidate will establish productive, professional relationships with key personnel in assigned accounts; identify prospective companies where opportunities exists and develops new strategic partnerships.
The candidate should engage with customer daily regarding new functional technical requirement, identifying technical issues and working out the detailed solution to satisfy customers high expectation.
In this role, the selected candidate will manage the development of internal tools as well as client-facing projects that will be used by businesses and brands to further influence the way consumers interact with their mobile apps.
As a Cloud Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications.
In this role, the selected candidate will be responsible for the overall architecture of the system and maintaining an up-to date ERD (Entity Relationship Diagram) for all the objects and associations used.
Utilize senior level customer relationships, needs analysis, market and best practices and in-depth knowledge of customer enterprise-wide business process and technology investments to cultivate new opportunities with complex customers. May lead cross functional project teams of SME to recommend enhancements, create new customized solutions generally high in complexity and impact to the organization.
Work with business stakeholders to manage and define the project scope and requirements; which includes, developing detail project plan, project budget, defining deployment scope of release, roles and responsibilities and developing deployment strategy and plan for technology preview.
The manager plays a central role in the branded innovation process, acting as a steward of CI, quality, and cost savings projects, managing and conducting technical research, interfacing with 3rd party researchers and universities, developing products for the brand, and traveling to plant trials and co-manufacturers.