The Management Consulting Senior Manager designs and implements business changes that drive industry-specific, function and digital operating model transformation, focusing on task relating to people and process.
Responsible for the customer experience across multiple service lines and to provide excellence in service delivery. Manage and participate in timely and effective incident, request and problem resolution, including system and service interruptions.
The DLS Production Manager is a critical role to the model responsible for ensuring that all programs and projects are moving through the operating process, meeting SLAs, adhering to standards and maintaining a solid quality assurance and testing record towards delivery.
The Branch Client Service Manager III directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
The role of the Financial Accounting Advisory Senior Manager includes the execution of complex Financial and Accounting Advisory engagements, building high- performing teams, minimizing risks, and ensuring high- quality accounting advisory services to our clients.
Work closely with Sales, Production and Engineering groups to organize, distribute and verify that all products and services are scheduled, controlled and all client needs have been successfully fulfilled.
Development, assessment and implementation of Information Technology (IT) solutions that parallel project management, process improvement, technology deployment, and other business advisory initiatives.
Supervise multiple international tax engagements and contribute to the delivery of quality tax planning services for our diverse clients. Build and manage client relationships and deliver international tax services that exceed client expectations.
Conduct of customer satisfaction surveys, in accordance with the contract. Regular liaison with the contract manager (or the contract management team) as to how and when required changes and/or improvements to the service can be brought about.
This role is for an IT professional responsible for a blended role of Technical Project Management and Infrastructure Services Management. Work is directly related to Network/Telecom technologies and is driven by Real Estate changes, deployments of emerging or replacement technologies, associated Release Management, and process re-engineering efforts.
The candidate will develop revenue-producing relationships with decision-making CxO level executives, as well as drive the sales cycle of all assigned sales opportunities from initial prospect communication through contract execution working along with Pre-Sales, Solutioning & Delivery teams at onsite and offshore.