In this role, you will be responsible for all IT related customer service and support and requires advanced knowledge of core technical systems, including network, server, client, and production systems, as well as advanced knowledge of business processes, business applications, and the Incident, Problem, Asset and Change Management (ITIL) processes.
In this role, the selected candidate will be responsible for the successful delivery and NPS/CSAT of all engagements across large, global clients, monitor and improve account-wide delivery execution, reporting, and communication standards.
In this role, you will ensure the organization will better leverage our application platforms across the geographies. Lead the technology improvement to the regions and enable a business transformation that will result in growth and efficiencies for the Regions overall.
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$150K to $200K -Chicago, IL
The Senior Director IT Infrastructure and Cyber Security will create and manage infrastructure architecture and cyber-security strategy and implementation across the enterprise. This role will be responsible for identifying leading technology and cyber-security trends and will provide direction and leadership related to technology, architecture and human capital.
In this role, you will be responsible to provide project management and planning to help facilitate the integration of it operations and organizations resulting from a roll-up and/or complete separation work from a parent organization.
This position would be the main in house IT leader. You will be working directly to the company's VP of Operations, and will have interaction with key members of the company in order to ensure the smooth running of the business' systems.
The position partners with peers within the IT group for planning and coordination purposes, and serves as the lead for initiatives launched within their domain in order to ensure successful completion and ultimate support structure.
In this role, you will serve as a strategic partner and primary point of contact between the Information Services (IS) organization and the Global Finance Leadership team, bridging the gap between business stakeholders and technology solution providers.
In this role, you will have experience working with MS Dynamics NAV, leading IT departments, managing IT budget, managing IT related projects, Implementing ERPs (NAV), and have a desire to join an organization where the sky is the limit contact me today for more detail on this exciting position that is just waiting for you.