In this role, the selected candidate will make calls to customers around the world renewing agreements and up selling enterprise-wide technology solutions (software, SaaS, communications, professional services and other critical IT services.).
In this role, you will be responsible to analyze and monitor customer data to draw insights and optimizations with the goal of communicating those findings to the customers as well as adjust campaigns for better marketplace performance.
The goal of the Customer Success team is to delight our customers with top-notch customer care, while holding them accountable for the adoption and usage of Hireology, leading not only to renewal but a satisfied customer that serves as a Hireology evangelist.
In this role, you will be building strong rapport with customers as they learn how to utilize the SaaS product. The CSM will work closely with Account Executives and Solution Engineers to launch key business uses.
The Enterprise Customer Success Manager will be responsible for working with our largest and most strategic customers. In this senior level role you will maintain a high level of customer satisfaction by building long-term strategic relationships with our customers and ensuring they realize full value from their investment with Apttus.
In this role, you will act as a true advisor to our customers. You will be responsible for helping our customers effectively engage with the Hireology platform and process, and you will be dedicated to helping our customers make better hiring decisions.
In this role, the selected candidate will lead customer through adoption process and overall customer engagement throughout life of TSR contract to earn customer and product retention and growth. Build customer-centric strategies to impact positive goal achievement for the business.
In this role, you will act as a true advisor to our customers. You will be responsible for helping our customers effectively engage with the Hireology platform and process, and you will be dedicated to helping our customers make better hiring decisions. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your customers best interest in mind and act as their internal advocate to ensure they are set up for success.
In this role, the successful candidate will identify and develop new opportunities for expansion across the customers business and collaborate with the sales team to ensure subscription growth and increased solution footprint.