In this role, the selected candidate will resolve or escalate client contacts by providing information and support or engaging the appropriate technical resources; write and maintain user documentation and learning resources.
In this role, support engineer will work very closely with the software development team to provide the needed support to the customer. The support engineering role requires monitoring and responding to customer issues/queries on Forums, GitHub, and over email.
In this role, the selected candidate will be responsible for operations and support of the Companys enterprise-wide financial planning & analytics environment, which is primarily based on Cognos TM1 and BI platforms.
In this role, the selected candidate will design new course content by completing training needs analysis, audience analysis, determining appropriate delivery methodology and creating the design document.
As a Support Engineer on the E-commerce platform team, you'll represent Amazon and E-Commerce Platform as you manage and resolve technical inquiries from category managers, category leaders and Seller Support team that want help using our services to sell and buy on our websites worldwide.
The Electrical Engineer 2 will perform electrical engineering product support This position will assist in troubleshooting support for production and manufacturing, root cause investigations for field returns and follow on redesign and qualification activities.
In this role, the selected candidate will develop updated technical product training course content and labs based on specifications; coordinate testing and evaluating of materials to ensure technical accuracy.
As a member of our team, the Technical Recruiter owns and drives the recruiting process from end-to-end. We work consultatively with our hiring managers to partner and develop strategies to find candidates for our Software Engineering organization.