The Talent Acquisition Coordinator provides recruiting coordination support to the Talent Acquisition team, hiring managers, and candidates to ensure a best in class hiring and selection experience. The goal is to ensure efficiency, accuracy and the right touch approach in regards to the candidate and hiring manager experience.
The ideal candidate will possess experience in typical workforce management disciplines: scheduling, RTA, intermediate level reporting skills, and experience optimizing manpower in contact center environments. The ideal candidate would also support and own proactive tactical workforce management responses to address service level challenges. In this role you will experience a wide range of problem solving situations that require immediate real time intervention, as well as short term scheduling management and planning (1-16 weeks in advance).