The Project Manager plans, coordinates, executes and delivers electronic discovery projects, facilitates communication and collaboration between and among clients and their respective resources including technology staff, vendors, outside counsel legal teams and support staff.
This position requires the candidate to be very business savvy, technically competent leader to provide the product vision and leadership to scale our financial ledger and accounting services capabilities along with managing a core set of smart technical program managers.This requires a thorough knowledge of what it takes to develop scalable, extensible technology, as well as how to structure and develop organizations to accommodate significant growth rates.
In this role, you will lead development of quantitative models, metrics, and analysis of operational and environmental/ecosystem energy, water and waste impacts that address the use and reuse of resources.
In this role, the selected candidate will collaborate with support channel and engineering teams to develop and rollout diagnostic tools, technology, training, operational and talent acquisition policies and guidelines to launch a world class experience.
In this role, the selected candidate will work with key product, business leaders and the field on capturing local or business specific CPE interaction touch points, while surfacing key drivers and insights for improving customer experience and satisfaction.
In this role you will build, maintain and improve a quality measurement framework. Leverage multiple data sources (customer feedback surveys (nps), contact transcripts, cs operations performance data, etc.) to generate innovative ways to evaluate, measure, and augment amazon payments inbound customer service experience.
In this role, you will provide case management services to 60 older adult clients living in the community. Develop individualized treatment plans; Secure needed resources; Educate clients about mental illness.
In this role, the selected candidate will be responsible to develop and communicate detailed budgets and budget forecasts that will drive both capital planning and procurement strategy over a multi-year time horizon.