The Engagement Manager is responsible for managing strategic engagements including the projects and people responsible for fulfilling delivery. This individual is responsible for leading executive whiteboard/strategy sessions around sales, marketing, and customer support.
In this role, you will develop marketing programs from internal and external partners to better address customer engagement needs. The selected candidate will Lead a cross-functional team from multiple business groups and functional areas to deliver high impact programs/projects.
This role will be responsible for using data to identify what matters to customers, and then building a programmatic way to deliver customers relevant offers and communications that matter to them, at a time that works for them; all while delivering value back to Amazon.
In this role, you will have a high attention to detail, the ability to act in a fast-pace environment and build impactful, scalable programs that help company and our employees engage in the communities where we operate.
In this role, you will establish a high bar for marketing creative and copy; serve as an internal thought leader for global teams. Work with merchandising and design on bringing integrated marketing campaigns to life.
In this role, you will be gathering facts and metrics about seller issues that need to be driven to solutions through bug reporting, feature requests, or process changes; set priorities and develop plans.
The Client Engagement Marketing Manager will be responsible for shaping and executing strategies that drive awareness, positive perception, and engagement among the clients and families we serve from launch through ongoing service delivery to drive ROI for our customers.
In this role, you will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program.