Job Market Guide: Customer Support Engineer jobs in Seattle-Tacoma

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Seattle-Tacoma. Customer Support Engineers in Seattle-Tacoma have between ${} and ${} years of experience, averaging $${} years of experience.

56 Customer Support Engineer jobs in Seattle-Tacoma

Support Engineer III

Seattle, WA
Responsible for reducing operational loads, supporting development team, and automating procedures in dealing with customer issues.
industry
Internet Services
experience
Less than 5 years

Seattle, WA
Successful candidates will join an elite engineering team, provide troubleshooting and operations support, and innovate to replace operational tasks with scripts and code.
industry
Internet Services
experience
Less than 5 years

Seattle, WA
Work with development teams for handing-off or taking over active support issues and creating a team specific knowledge base and skill set.
industry
Internet Services
experience
5 - 7 years

Redmond, WA
Experience in supporting production environment including customer facing or customer support roles.
industry
Consulting
experience
Less than 5 years

Seattle, WA
Responding to alerts from system monitors & performing first level problem identification or resolution.
industry
Data Storage
experience
Less than 5 years

IT Support Engineer

Seattle, WA
The IT Support engineer will provide hands-on support for client hardware and software on Windows, Mac, and Linux systems. They also support networking and local server resources for their site.
industry
Internet Services
experience
Not Specified

Bellevue, WA
The right candidate for this position enjoys providing support to other IT professionals in a fast-paced environment with lots of technical variety.
industry
Business Services
experience
5 - 7 years

Seattle, WA
As a key team member you will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting.
industry
Software
experience
Less than 5 years

Bing Support Engineer

Seattle, WA
Work with technical support engineers, customers, sales teams and internal partners to gather escalation information and customer/business impact as needed; interaction required with PMs, DEV, stakeholders in case of complex issues.
industry
IT Consulting/Services
experience
Not Specified

Seattle, WA
Take ownership of customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
industry
Information Services
experience
Not Specified

Seattle, WA
Work with various other Cray teams, including but not limited to, Cray L2 peers, Cray Level 1 support, Publications, Training, Support Planning, Testing and Cray R&D.
industry
Hardware
experience
11 - 15 years

Seattle, WA
Manage resolution of complex issues to including escalation, system testing, strategy sessions and distribution of knowledge throughout the company.
industry
Business Services
experience
5 - 7 years

Seattle, WA
Responsible for setting the direction for test automation, test methodologies, metrics and quality requirements for your own development team; building test automation frameworks with solid OO design.
industry
Internet Services
experience
5 - 7 years

Bellevue, WA
Handle escalated cases from the Support team with a high sense of urgency and follow through.
industry
Security Services
experience
Not Specified

Seattle, WA
Reviewing and recommending logical and technical design as defined by documented standards.
industry
e-Commerce
experience
Less than 5 years

Snoqualmie, WA
This position will provide expert on-site and remote support during major software upgrades as well as validate and implement parameter changes within the network.
industry
Information Services
experience
Less than 5 years

Seattle, WA
You will develop and refine operational policies and procedures used by your team and internal customers. You will mentor other Support Engineers and are involved in hiring.
industry
Internet Services
experience
Less than 5 years

Lynnwood, WA
As a Development Support Engineer, youll be helping our clients resolve their issues on several WO products that enable media companies to manage their operations and sales departments efficiently. In a sense, youre the bridge between our customers and our product support and development teams. This is a perfect opportunity for someone that has strong technical and interpersonal skills.
industry
Software
experience
Not Specified

Everett, WA
Responsible for advising, diagnosis and resolution, and training of customer hardware, software, test equipment, systems, applications and product escalation problems either directly or through sales or service personnel.
industry
Networks
experience
5 - 7 years

Seattle, WA
Working closely with QA and DEV to automate installation and support tools using basic DevOps principles.
industry
Hardware
experience
8 - 10 years

IT Support Engineer

Kent, WA
Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.
industry
e-Commerce
experience
Not Specified

Seattle, WA
Support Engineers provide a crucial link between customer-facing Technical Support, Sales Engineers and Engineering.
industry
Software
experience
5 - 7 years

Seattle, WA
Work with vendors to support IP services such as remote connectivity circuits and Ethernet based IP services, including interactive troubleshooting and analysis with CLECs and other vendors.
industry
IT Consulting/Services
experience
Less than 5 years

Seattle, WA
Gather information, conduct analysis, troubleshoot and resolve or recommend resolutions to customer problems. Issues to be resolved require a broad range of troubleshooting skills related to: software functionality / configuration, hardware, networking and general technical issues.
industry
Semiconductors
experience
Less than 5 years

Seattle, WA
Providing proactive reporting. We have found that it is very difficult to find someone that has experience in CDN, Streaming.
industry
Software
experience
Not Specified