In this role, you will provide ongoing supervision, mentoring, and training of the regional outreach managers and client support representatives. The selected candidate will be responsible for the leadership, development, and performance of all sales and customer support staff and activities.
In this role, you will manage resolution of customer-impacting billing and service related issues by facilitating with appropriate internal groups, coordinating completion, and ensuring timely communication.
In this role, you will understand the alignment of HR strategies and business needs and implements initiatives in support of strategies. The selected candidate will serve as a trusted advisor and advocate for caregivers and core leaders.
As a Client Manager for MarketPay, you will be responsible for ensuring the coordination and delivery of high quality services to a defined set of clients of the MarketPay On-Line Market Pricing System.
In this role, the selected candidate will serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership.