As an Account Manager you will be responsible for managing existing accounts, as well as the promotion and sales of industrial solutions to new and existing customers. Additional objectives include handling customer inquiries, recommending strategic solutions, in addition to developing and maintaining successful relationships with customers.
Provide inspirational leadership and strategic direction to the sales specialists in order to achieve performance objectives; this is accomplished by achieving field day requirements and through effective coaching, mentoring and utilization of resources aligned with organizational vision.
Responsible for identifying and routinely meeting with appropriate stakeholders across academic institutions and additional identified accounts to educate on axi-cel and logistically support the utilization of the therapy post FDA approval.
Serves as primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective.
Responsible for Talent Development through implementation of training plans with employees to ensure they have the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers.
Responsible for successful sales execution within a defined region, are at the forefront of the clients sales initiatives and will be part of an integrated sales and services team approach focused on continuing high-growth success.
Determine the appropriate learning delivery vehicle(s) to achieve the desired result, within the context of the overall project goals (i.e.: instructor-led, leader-led, on demand e-learning, webinar, video, etc.) .