As assigned, supports the organization and maintenance of Control Programs, such as ensuring business processes and activities are documented, Third Party, Information Security, Business Continuity, Records, Fraud, etc. for CBG.
The Sales Operations Analyst will play a vital role in providing ongoing operational support to the Sales Team and Customer Service. He/she will maintain customer pricing in QAD and provide associated reports to stakeholders.
In this role, the selected candidate will analyze a variety of network and host-based security appliance logs (Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine the correct remediation actions and escalation paths for each incident.
Assists in designing, implementing and using the infrastructure, tracking and reporting tools supporting the FLOD activities. Designs, supports and implements reporting initiatives. Performs other duties as assigned.
Identifies sources for obtaining and testing new data elements required for dynamic compliance and control management and/or corporate risk reporting and incorporates new sources into databases/processes.
In this role, you will be responsible for analyzing, reporting and forecasting activity for pilot operations. Serves as a knowledge expert in relevant operations data: able to assemble data from disparate sources to answer.
In this role, you will manage complex vendor relationships with focus on driving kpis across multiple teams, including quality metrics, performance slas, insight/signal gathering, and knowledge sharing.