Job Market Guide: Customer Support Engineer jobs in San Francisco-Oakland-San Jose

Competition
Low
0.034126
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in San Francisco-Oakland-San Jose. Customer Support Engineers in San Francisco-Oakland-San Jose have between ${} and ${} years of experience, averaging $${} years of experience.

143 Customer Support Engineer jobs in San Francisco-Oakland-San Jose

Web Support Engineer

Sunnyvale, CA
Collaborate with content owners in the content publishing of web sites; test web applications, programs or pages for web sites; troubleshoot and resolve the errors and malfunctions.
industry
Software
experience
Less than 5 years

San Jose, CA
Contribute to the knowledge base and actively use the existing documents in the resolution of support cases and provide assistance on medium to high level complexity support inquiries.
industry
Software
experience
Not Specified

Orinda, CA
Contribute to the knowledge base and actively use the existing documents in the resolution of support cases and provide assistance on medium to high level complexity support inquiries.
industry
Software
experience
Not Specified

Santa Clara, CA
Managing support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
industry
Security Services
experience
5 - 7 years

San Mateo, CA
Responsible for leading customers and partners through the technical onboarding process.
industry
Security Services
experience
5 - 7 years

Mountain View, CA
Responsible maintaining the various systems utilized by Community Operations and our partners, improving our user-facing support products, and creating innovative new internal tools.
industry
Education
experience
Less than 5 years

Santa Clara, CA
Analyze and critically evaluate customer-supplied instrument data to determine instrument health, proper measurement setup, etc. and provide guidance to customers on experiment design.
industry
Business Services
experience
Not Specified

Redwood City, CA
Reproduce customer issues in-house and recommend solutions. Provide case management and customer communication on a continual basis.
industry
Business Services
experience
Not Specified

Mountain View, CA
The engineer will be part of an inbound call queue receiving and answering questions for direct customers and partners.
industry
IT Consulting/Services
experience
Not Specified

San Francisco, CA
Managing assigned support incidents and maintain up-to-date status in the case management system. Escalating issues that require more in-depth knowledge in a timely manner to engineering.
industry
Software
experience
Not Specified

Mountain View, CA
Participate, collaborate and add value to weekly training meetings and quickly implement new practices.
industry
Online Advertising & Marketing Services
experience
5 - 7 years

Santa Clara, CA
Provide wholesome solutions to incoming customer requests including technical guidance and/or remote repairs.
industry
Business Services
experience
Not Specified

San Jose, CA
The ideal candidate will have experience in troubleshooting and resolving complex technical in telecommunication and enterprise networks; performing remote phone system configuration, troubleshooting quality of service, as well as connectivity and performance issues.
industry
Telecommunications
experience
5 - 7 years

Help Desk Engineer

Berkeley, CA
Work on open tickets to resolution and/or develop workarounds until resolution can be achieved.
industry
Business Services
experience
Not Specified

Help Desk Engineer

Sacramento, CA
Identify, classify, triage, and resolve help desk tickets submitted by users via e-mail, ticketing system, soft phone, and within the Microsoft applications.
industry
IT Consulting/Services
experience
Less than 5 years

Mountain View, CA
Work with web developers who have implemented company to provide support and technical guidance via email and phone. Support customers who have implemented companys technology in their websites and applications.
industry
Online Advertising & Marketing Services
experience
Less than 5 years

Santa Clara, CA
Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
industry
Security Services
experience
8 - 10 years

Redwood City, CA
You are dedicated to engineering excellence yet pragmatic enough to balance quality principles, regulatory compliance and business needs.
industry
Business Services
experience
Not Specified

Orinda, CA
Contribute to the knowledge base and actively use the existing documents in the resolution of support cases and provide assistance on medium to high level complexity support inquiries.
industry
Software
experience
Not Specified

Cupertino, CA
Deliver world-class support to our customers and partners by being responsive, proactive, and professional in all interactions.
industry
Semiconductors
experience
Less than 5 years

Santa Clara, CA
Partner with business stakeholders to understand and document business requirements for developing appropriate business analysis and reporting applications.
industry
Security Services
experience
5 - 7 years

Santa Clara, CA
Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
industry
Security Services
experience
8 - 10 years

Owner Support Engineer

Vacaville, CA
Analyzes and provides engineering dispositions/recommendations on issues/matters related to aircraft structures/systems/components.
industry
Engineering Services
experience
Less than 5 years

San Francisco, CA
The candidate must have an experience with applications in a Linux and Microsoft networked environment.
industry
Security
experience
Less than 5 years

San Francisco, CA
Responsible for providing quality technical support for a growing client and partner base.
industry
Staffing & Recruiting
experience
Not Specified