Job Market Guide: Customer Success Manager jobs in San Francisco-Oakland-San Jose

Competition
Avg
0.373737
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Success Managers in San Francisco-Oakland-San Jose. Customer Success Managers in San Francisco-Oakland-San Jose have between ${} and ${} years of experience, averaging $${} years of experience.

60 Customer Success Manager jobs in San Francisco-Oakland-San Jose

San Francisco, CA
Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
industry
Business Intelligence
experience
8 - 10 years

San Francisco, CA
Developing and executing up sell and expansion opportunities.Driving adoption of Base by monitoring usage and executing the appropriate response.

industry
Internet Services
experience
8 - 10 years

San Mateo, CA
Drive deep integration of platform into our customers business policies and operations, to create and increase stickiness.
industry
Software
experience
5 - 7 years

Redwood City, CA
Work with Marketing team and partner with clients to ensure consumer marketing best practices are adopted and continuously deployed.
industry
Financial Services
experience
5 - 7 years

Pleasanton, CA
This individual will meet or speak with the customer on a frequent cadence with the expectation of continually moving the relationship forward while uncovering new opportunities.
industry
Software
experience
5 - 7 years

San Jose, CA
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel management.

industry
Telecommunications
experience
5 - 7 years

San Francisco, CA
Holding virtual meetings with clients to evangelize our Talent Success strategy, understand their challenges/strategic initiatives and ensure successful adoption of new features & products.
industry
Software
experience
8 - 10 years

San Mateo, CA
Engage with new and existing enterprise customers in a project management capacity, working with the project team and technical staff at and customer to drive projects to completion.
industry
Software
experience
5 - 7 years

San Francisco, CA
Partner with Sales on client strategy, analysis, and communication.
industry
Staffing & Recruiting
experience
Less than 5 years

Pleasanton, CA
Develop and implement an account management agenda with the CSMs and SCSMs assigned to them; ensure that all deliverables included in the ServiceMax Premier Support are prepared and delivered to customers in a proactive and meaningful way.
industry
Software
experience
5 - 7 years

Redwood City, CA
Continue to strengthen the partnership and operational efficiencies within CS, and between CS, Product, Engineering, and Product Marketing; collaborate across all CS functions to ensure we capture holistic feedback at scale.
industry
Information Services
experience
5 - 7 years

Redwood City, CA
Proven leadership experience and a self-starter who can thrive in a fast-faced, dynamic environment.
industry
IT Consulting/Services
experience
5 - 7 years

San Francisco, CA
Ensure prompt and complete resolution of technical challenges and business issues that have been escalated, coordinating with internal teams (Sales, Customer Experience, Product Management or R&D) to meet customer needs, while managing customer expectations.
industry
Software
experience
5 - 7 years

Redwood City, CA
Collaborate and communicate cross-functionally with internal team to ensure customer issues and opportunities are addressed in a timely manner.
industry
Business Intelligence
experience
Less than 5 years

San Jose, CA
Addressing both technical and non-technical customer needs; proactively identifying and addressing issues before they lead to customer-churn.
industry
Internet Services
experience
Less than 5 years

Redwood City, CA
Manage communication and customer feedback process, strategy, and analysis for teams; own and constantly refine processes and documentation and training materials.
industry
Information Services
experience
5 - 7 years

San Francisco, CA
Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
industry
Software
experience
5 - 7 years

San Jose, CA
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel management.
industry
Telecommunications
experience
5 - 7 years

San Jose, CA
As Sr Manager of CCTG Customer & Partner Success Training, your mission will be to provide thought leadership on the training strategy, tools, curriculum and modern distant learning delivery.
industry
Networks
experience
11 - 15 years

Oakland, CA
Experience in a customer-facing role responsible for revenue achievements in customer success, sales, business development, or account management.
industry
Business Services
experience
8 - 10 years

San Mateo, CA
Engage regularly with customers via strategic and operational reviews to evaluate needs and strategic direction.
industry
Internet Services
experience
5 - 7 years

San Francisco, CA
Responsible for four primary activities: customer on-boarding, customer satisfaction, customer retention and up-sell.
industry
Manufacturing / Diversified
experience
5 - 7 years

Burlingame, CA
Manage the delivery plan of the overall the strategic customer account/program and itactivities in accordance with contract to meet success metrics.
industry
Business Services
experience
5 - 7 years

Mountain View, CA
Collaborate with internal functional counterparts such as sales and product management. Understand customer challenges and creatively seek solutions. Be the voice of the customer to help drive business forward and improve the product.
industry
Market Research
experience
Less than 5 years

Palo Alto, CA
Platform Services is the team that is responsible for executing projects on behalf of customers: implementation, integrations, customizations, upgrades, etc.
industry
Software
experience
8 - 10 years