Primarily responsible for the day-to-day administration for all CRM/CPQ users and will assist in the upkeep and maintenance of data quality for all CRM/CPQ inputs. (i.e. opportunities, leads, service requests, accounts, contacts, assignments , etc.)
The Market Operations Analyst will be part of CCCs Parts Operations team and will assist the team by equipping them with insightful data to support critical business objectives. This individual will harvest vast amounts of data from insurance carriers, suppliers, and repair facilities to identify trends and organize Parts Service Group team efforts.
The Operations Analyst is responsible for analyzing, and providing recommendations for new initiatives and existing practices with a goal to increase productivity and/or drive incremental revenue for our organization.