You participate in daily meetings with network operations center (NOC) staff to discuss network stability/performance, critical issues, end user concerns/perception, open trouble tickets and planned maintenance.
In this role, the selected candidate will be working closely with the product development team consisting of software, hardware, networking, Security and Systems Engineers to execute a variety of technical activities.
Assist Sales and Sales Management in the planning and execution of technical pre-sales and demonstration requirements for all accounts needing applications or technical pre-sales support, with a goal to define a closure plan and grow sales.
Candidate must have knowledge of computers, radios, radio transmission fundamentals, RF theory and A/C power distribution systems as well as commercial and military interface and networking standards to include RS-232, RS-422, 1553, TCP/IP and UDP.
Maintenance, and repair services of Ferro resonant and PWM power inverters, phase controlled rectifiers, phase conditioners and voltage regulators, static transfer switches, and large storage batteries at client sites.
Responsible for sales calls, presentations, product demonstrations, handling RFI/RFP responses and customer questions, as well as running Proof of Concepts which includes installation and demonstration of the Dynatrace solution in the customers environment.
Discover design requirements from the system level down to each individual element collaborating with the design, production and/or engineering depts. to develop/execute technical strategies that help solve customer design challenges.
You will be the primary contact for customer interaction and instruction, as well as coordination with development engineering, manufacturing, and business development teams to address all manners of technical issues.