The primary focus of the Client Administrator is to provide technical support to Client Executives and to clients in maintaining commercial insurance policies in accordance with the objectives and procedures outlined by the Director, Client Services.
In this role, the candidate will provide program management governance for projects, open item deliverables, change management initiatives, and action plan work efforts to achieve expected outcomes and attain strategic objectives.
In this role, the candidate will lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals.
Manage the delivery of services through subordinate team and fill in for them and the district manager in their absence or as requested or required. Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime.
In this role, you will conduct diagnostic assessments of a prospective clients current and desired workflows related to care coordination/care management to identify opportunities for the Health solutions to close gaps and create value for clients.
In this role, the selected candidate will develop IT business contacts to place consultants, as well as understand and sell other company services; generate your own leads (leads will be provided by the company only sporadically).
In this role, the selected candidate will manage team members, including creating quality control measures and training, process development and improvement, cross functional coordination, contract process monitoring/reporting, client billable support, internal and external reporting of accounts metrics.
This person is responsible for contribution to overall branch sales efforts, maintaining first in class service levels for their branch, and all aspects of operational integrity for the branch and colleagues.
In this role, you will be responsible for
daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals.