Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer.
Develop and maintain effective routing and zoning plans for their territory, develop and implement account specific programs and business plans, and are strategic agents to the expansion of Bausch + Lomb product utilization in an account and portfolio selling.
The CM will coordinate with the health care team and the patient/family to address payer issues that impact care, and to develop a transition plan of care that includes a safe discharge plan and plan for follow up with care providers post discharge.
Performs evaluation in multiple environments including process and relationships, health care management, community resource and support, service delivery, psychosocial intervention and rehabilitation.
The Patient Care Manager coordinates behavioral interventions and support services with the patient's medical care to promote improved health outcomes. The position is responsible for delivering patient-centered activities that focus on the patient's psychosocial needs particularly as they relate to mental health and substance abuse issues.
The Manager, Customer Care is responsible for providing effective leadership in Customer Care through a commitment to offering accurate information and assistance in a courteous, convenient, compassionate, and timely manner that meets and exceeds industry standards.
The National Eye Care Specialist will lead, sell and promote one or all Eye Care product lines North America Field Sales; in addition, will have personal sales responsibility for Eye Care sales in assigned National Accounts.
The successful candidate has proven leadership skills and knowledge of state regulatory requirements and URAC. The RN Case Manager will work Monday through Friday during normal business hours in a comfortable and modern professional office environment.
Manages and ensures continuous improvement of all clinical practices, services, and operations by designing and implementing systems, processes, and methods to evaluate and improve patient care across the continuum of care.