In this role, the selected candidate will be working closely with the product development team consisting of software, hardware, networking, Security and Systems Engineers to execute a variety of technical activities.
Debug challenging issues in code and create beautiful solutions to delight customers (the kind of solution you'd be proud to show your mother).Fix product defects to ensure successful deployment of client projects.
Lead and/or participate on teams focused on creating technical bulletins, procedures and support processes (Change Templates, FRO bulletins, Service bulletins, Support tools. Development and enhancement of problem scenario reporting rules and associated knowledge.
Responsible for providing deep level technical support. Technical lead on escalated problems within product line. Perform in-depth problem analysis. Analyze files and system dumps for root cause. Identify and document new product defects.
Assist Sales and Sales Management in the planning and execution of technical pre-sales and demonstration requirements for all accounts needing applications or technical pre-sales support, with a goal to define a closure plan and grow sales.
Provide technical feedback to engineering concerning product changes / enhancements. May be called on - site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation.
As a Field Applications Engineer you support all aspects of a high availability global SATCOM network supporting US Military operations. Your knowledge and intense interest of IP/Networking, SATCOM, troubleshooting and daily network operations allows you to excel in this technical hands-on position.
Looking for an experienced Web Applications Developer to support our Systems House business unit in developing: Project Management Applications Customer Portals: Web-Applications that allow our external customers to interface with our Test House business unit to Questionnaires.