The selected candidate will be responsible for respond to general customer inquiries, invoice questions, process returns/credit/reship, customer disputes and process orders. They are responsible for maximizing all potential sales opportunities and driving down returns while providing a high quality of service to customers.
In this role, the selected candidate will lead technical sales process for numerous customers day to day, from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals).
In this position, you'll identify and cultivate new prospects from small to major accounts in your geographic territory, strategically collaborate with internal partners to cross-sell into existing accounts and effectively close sales for ADP TotalSource, the largest Professional Employer Organization (PEO) in the U.S. and the business unit with 5 years of double digit growth.
In this role, the candidate will support Product Life-Cycle Management process (PLM) in creating technical requirement documentation based on global and local market needs for development or adaptation of future products, solutions, and systems.
The Partner Specialist is a limited portfolio seller, focused on a specific solution set, and aligned to our Life Sciences Group partner relationships. This individual will have assigned territories and will be responsible for solution growth with all clients in their territory. Partner Specialists work in an overlay capacity with Account Developers and Account Managers in existing clients, but also have the responsibility to open new client relationships.