Maintain technical expertise in Hostways product portfolio including private and hybrid cloud, managed hosting, and dedicated server product portfolios and well as interoperability with external partner services.
As a Technical Sales Consultant you will work as part of a team which provides support to customers, distributors, and MNO's in North America for the wireless products integration, pre-sales support, and lab/field testing at multiple locations, as well as abroad.
This position is responsible for planning out projects with Project Managers, UX Designers, and other Developers. Being the point of contact on projects, interacting directly with prospects and customers, keeping all stakeholders informed while building solutions to specifications. Additionally, providing opinionated yet intelligent feedback and software design direction.
This position will provide advanced technical assistance via telephone, e-mail, and occasional on-site visits to ACES Enterprise customers, deploying solutions with a primary focus on Exchange and Exchange Active Sync technologies.
Work closely with current customers, in your own defined territory, to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within your assigned territory.
In this role, the selected candidate will focus on customer or partner escalations in hosted and premise based environments to provide immediate support for all applications in our suite of product offerings.