Works with New Product Introduction team upfront on lessons learned from previous systems to drive prevention; also, works with cross-functional team on closure of quality issues found during build (known as manufacturing NC) and during install process (known as Field NC); ensures quality data integrity.
Responsible for design and development of complex outside plant (OSP) equipment installations, modifications and upgrades. Maintains fiber splice records, network topography records and fiber mapping and as-builts in corporate inventory systems.
Work closely with current customers, in your own defined territory, to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within your assigned territory.
Maintain technical expertise in Hostways product portfolio including private and hybrid cloud, managed hosting, and dedicated server product portfolios and well as interoperability with external partner services.
In this role, the selected candidate will be responsible to collaborate and learn to value the work of others, be willing to take their findings and add them to our own to make a better outcome for our customers.