Job Market Guide: Customer Support Engineer jobs in San Antonio

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in San Antonio. Customer Support Engineers in San Antonio have between ${} and ${} years of experience, averaging $${} years of experience.

35 Customer Support Engineer jobs in San Antonio

San Antonio, TX
Educate customers of all size on the value proposition of managed services on Microsoft Azure, and participate in technical discussions to address customer challenges with cloud workloads.
industry
Internet Services
experience
Less than 5 years

Austin, TX
The Product Support Engineers deliver effective technical customer support to our rapidly growing customer base, delivering solutions to both technical and non-technical end users
industry
Business Services
experience
5 - 7 years

Austin, TX
The Product Support Engineers deliver effective technical customer support to our rapidly growing customer base, delivering solutions to both technical and non-technical end users.
industry
Business Services
experience
5 - 7 years

$40K - $50K - Georgetown, TX
The Customer Service Engineer will provide server, tape, printer and library hardware diagnosis and repair.
industry
Information Services
experience
Less than 5 years

$77K - $110K - San Antonio, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

$77K - $110K - Austin, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

Austin, TX
Manage customer support technical issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible.
industry
Business Services
experience
Less than 5 years

Austin, TX
The Foundry Customer Quality Service Engineer position is required to work with both customer and Fab seamlessly from NPI (new product introduction) to high volume mass production.
industry
Semiconductors
experience
5 - 7 years

Austin, TX
Handle service interruptions and known issues, keeping customers up to date at all times on incident progress, including coordinating response, escalation, tracking and analysis of incidents.
industry
Business Services
experience
Less than 5 years

Austin, TX
Educate customers of all size on the value proposition of managed services on Microsoft Azure, and participate in technical discussions to address customer challenges with cloud workloads.
industry
Internet Services
experience
Less than 5 years

Austin, TX
This position will be responsible for conducting technical studies and evaluations of business area requirements. The support engineer will recommend the appropriate cloud technology options to support the software in both physical and cloud-based environments to IT management.
industry
Information Services
experience
Not Specified

Austin, TX
Lead and participate in customer facing calls helping to communicate progress updates, action plans, and resolution details.
industry
Consulting
experience
Less than 5 years

Austin, TX
Work with Product Management to provide input and help guide the direction of our software.
industry
Business Services
experience
5 - 7 years

Austin, TX
In this role, the selected candidate must have the ability resolve basic product defects with code and produce hotfixes for customers; provide timely and frequent updates to customers and customer tickets.
industry
Consulting
experience
5 - 7 years

Austin, TX
Use Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Software
experience
Less than 5 years

San Antonio, TX
This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware.
industry
IT Consulting/Services
experience
Less than 5 years

Austin, TX
Prior training or experience installing, configuring and optimizing Hadoop, MongoDB and/or Redis; in-depth knowledge of bash/shell scripting and working knowledge in at least one other language. Python or Java preferred.
industry
Internet Services
experience
Not Specified

Austin, TX
This position will provide advanced technical assistance via telephone, e-mail, and occasional on-site visits to ACES Enterprise customers, deploying solutions with a primary focus on Exchange and Exchange Active Sync technologies.
industry
e-Commerce
experience
5 - 7 years

Austin, TX
Work with clients post implementation for support concerns, including providing self - service resources. Keep customers fully updated on the progress of their issues.
industry
Software
experience
5 - 7 years

Austin, TX
Work closely with Engineering; reproduce the issue in Dev instance with all tools, identify RC and point out defects in code to facilitate quick Engineering resolution.
industry
Consulting
experience
5 - 7 years

Support Engineer

Austin, TX
The Technical Support Engineer will serve as the first point of contact (via a ticketing system ) for customers that utilize Atlassian products.
industry
Consulting
experience
Not Specified

Georgetown, TX
The Customer Service Engineer will establish and grow effective service relationships with assigned customer base.
industry
Consulting
experience
Less than 5 years

Georgetown, TX
The Server Break Fix Engineer will provide onsite service to meet 24x7 SLAs.
industry
Consulting
experience
Less than 5 years

Austin, TX
Provide assistance via email, telephone and remote desktop in order to resolve customer problems with IRIS software; conduct independent research in order to find solutions to customer reported problems.
industry
Business Services
experience
Not Specified