Job Market Guide: Customer Support Engineer jobs in San Antonio

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in San Antonio. Customer Support Engineers in San Antonio have between ${} and ${} years of experience, averaging $${} years of experience.

53 Customer Support Engineer jobs in San Antonio

Austin, TX
The objective of the Support Specialist II (SS-II) is to provide superb customer service reflecting the client-centric and quality focused mission of All Covered through the direct provision of remote and on-site support to our clients.
industry
Arts & Entertainment
experience
Not Specified

San Antonio, TX
Support our largest Enterprise clients, ensuring their complex infrastructures stay up and running 24/7 while working with bleeding-edge technology
industry
Internet Services
experience
Not Specified

$40K to $50K - Georgetown, TX
The Customer Service Engineer will establish and grow effective service relationships with assigned customer base.
industry
Information Services
experience
Less than 5 years

Austin, TX
The individual we're seeking should have a very strong technical background and be very keen in troubleshooting issues. Normal operations require managing critical issues, regularly communicating with customers, training on product features and providing on call support.
industry
IT Consulting/Services
experience
5 - 7 years

$40K - $50K - Georgetown, TX
The Customer Service Engineer will provide documentation for assigned projects.
industry
Information Services
experience
Not Specified

--- - San Antonio, TX
In this role, you will be responsible for troubleshooting, diagnosing and resolved problems at the first point of contact and/or escalating the fault to one of our 2nd line specialist teams to investigate and resolve.
industry
IT Consulting/Services
experience
Not Specified

Support Engineer

Austin, TX
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting.
industry
Software
experience
Less than 5 years

Austin, TX
The successful candidate will work with portfolio managers and quantitative researchers to ensure all models and data sets are produced on time and develop automated and scalable solutions for monitoring and managing our ever growing business-critical data.
industry
Staffing & Recruiting
experience
Not Specified

Austin, TX
Collaborate and consult with select server and desktop clients to implement successful launches, and to resolve highly complex technical issues associated with deployment.
industry
Software
experience
Less than 5 years

San Antonio, TX
Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
industry
Internet Services
experience
5 - 7 years

WESTLAKE, TX
Identify areas for process and efficiency improvement within data center operations; recommend solutions and assist in overseeing implementation. Assist in the creation and maintenance of network and datacenter diagrams and detailed site documentation.
industry
Networks
experience
Less than 5 years

Austin, TX
Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support.
industry
Engineering Services
experience
Less than 5 years

Austin, TX
Assists in the creation and maintenance of technical resource documents and other operational duties within the department.
industry
Business Intelligence
experience
Not Specified

Customer Data Engineer

Austin, TX
Youll have the opportunity to work with a broad range of technologies, in particular Hadoop, MongoDB, ElasticSearch, and Redis. Additionally, youll be responsible for owning the full customer experience; this includes communication with customers via our ticketing system and phones, working complex problems and owning issues through to resolution.
industry
Internet Services
experience
Not Specified

Austin, TX
Achieve individual and team performance goals related to customer satisfaction, customer retention, and profitable company growth.
industry
Networks
experience
Not Specified

Austin, TX
Responsible for basic installation, maintenance, and repairs on equipment within an assigned territoryall while keeping customers completely assured and satisfied. (And in compliance with agreed upon Service Level Agreements, of course.)
industry
Business Services
experience
Not Specified

Austin, TX
You will build system security tools including writing web security firewall rules and build big data analytics tools.
industry
Security Services
experience
Less than 5 years

Austin, TX
Engineer will be responsible for providing tool repair, customer management, and performing all associated logistics tasks.
industry
Semiconductors
experience
Less than 5 years

Austin, TX
Work with clients post implementation for support concerns, including providing self-service resources.
industry
Software
experience
5 - 7 years

San Antonio, TX
Define, Design, Implement, and Support complex network communications infrastructures.
industry
Internet Services
experience
Not Specified

Austin, TX
Collaborate with multiple tiers of support, act as an escalation point, and investigate complex/corner issues including advanced network/firewall/proxy configurations, debugging complex desktop environments and system registries, and SSO configurations.
industry
Information Services
experience
Less than 5 years

Austin, TX
Provide remote technical support to customers calling for various technical issues; provide on-site technical support to customers as needed.
industry
IT Consulting/Services
experience
Less than 5 years

$40K - San Antonio, TX
Ability to engage with providers in a positive manner and ability to interact with people effectively; knowledge of various software programs such as Microsoft Word and Excel (Entering and updating data in spreadsheet).
industry
Healthcare IT
experience
Less than 5 years

Austin, TX
Identify software defects, end-user feature improvements, and operational feature improvements.
industry
Networks
experience
Less than 5 years