This position will interact and work with various business units and teams. This position provides opportunity and exposure to multiple systems, companys global operations and locations, company strategy and plans. Since companys operations and projects are spread across the globe, some travel may be required for these initiatives.
In this role, the selected candidate will ensure client support and satisfaction at a professional level with minimal supervision, answer questions and resolve client issues relating to products and services.
The Application Analyst will perform several critical planning and proactive activities to include but not limited to GMPC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.
The Application Support Engineer is responsible for defining, provisioning and managing the Amazon cloud environments. The engineer will also troubleshoot and resolve any issues that occur in cloud-based application software.
In this role, you will work on or assists with basic tasks for the deployment of new solutions and enhancements/fixes to existing solutions. This includes, but is not limited to: trouble-shooting, problem-solving, issue resolution, user interaction, training, defining systems scope, gathering requirements, documenting design & functional specifications, research and fact-finding, configuration, testing, reporting, cutover, IS and business user coordination.
The Application Analyst Contractor backfill will perform several critical planning and proactive activities to include but not limited to PC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.
In this role, the selected candidate must have the ability resolve basic product defects with code and produce hotfixes for customers; provide timely and frequent updates to customers and customer tickets.
As a Tier-I Support Engineer for Company Security, within the Intel Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.