·Maintains relationships with existing clients by researching and understanding their business needs, responding to client concerns and problems and acting as the liaison between the client and internal departments.
The RSM is responsible for meeting and exceeding regional and personal sales and revenue contribution goals, and ensures that regional sales efforts are aligned with the companys strategic sales and marketing plan.
Establish productive, professional relationships with key personnel in assigned customer accounts; coordinate the involvement of company personnel in order to meet account performance objectives and customers' expectations.
Collaborate with product & engineering teams to quickly respond to client implementation requirements; communicate with stakeholders across multiple business units to bring congruency, collaboration, and cost efficiency to the enterprise.
Develops and maintains sales strategies to increase sales and profits through major accounts. Builds strong customer relationships. Responsible for making presentations to customers and sales personnel.
Develop and maintain long-term relationships with customers, focusing on both the main contact as well as the next level above and below; lead and facilitate or assist in the resolution of customer problems or concerns.
Corporate-wide leadership on Watson IoT solutions. This includes active engagement with clients and prospectsmapping complex business and technical solutions across Watson IoT/company capabilities and the client environment/business objectives.