Use analytical approaches such as Variable Analysis & Segmentation, Net Present Value and Forecasting, test and learn techniques, alongside strong data extraction skills, to suggest how we might optimise strategies.
Manage the contract renewal process by analyzing the customers' various products, billing models and tier/minimum commitments proactively so as to provide renewal proposals directly to customers prior to each renewal period.
Successful candidates will offer a strategic perspective, sound business judgment, deep analytical capabilities, and a collaborative working style all that with a roll-up-the-sleeves, action-oriented mindset to have impact in our fast-paced never-boring environment.
Develops, modifies, applies and maintains quality evaluation and control systems and protocols for processing materials into a partially finished or finished materials product for the ALCS-R Program. Required to manage and control program configuration as well as manage and control the configuration of contractors.
Sr. Quality Assurance Analyst focuses on developing and executing software test plans to identify software problems and their causes. This position is fast paced and ever changing, requiring flexibility, initiative, and effective management of changing priorities.
Analyze the entire organizational process ranging from management, operations and production, to determine whether the strategic plan set forth by executive management is followed along with policies and procedures.
Responsible for the day-to-day administration and monitoring associated with an advanced multichannel dialer system. Research, identify, and act as liaison with other business units for more effective calling, chat, email, and inbound campaigns
Perform a variety of accounting and finance duties including journal entries and reconciliations, assisting with month-end close and financials, accounts receivable, financial analysis and budgeting. Articulate the technical and business value of Software Partner Program (SPP) to C-level executives, software engineers, and sales and marketing reps.
Responsible for preparing, analyzing and reviewing program performance measurement and cost variances; provide cost control and financial support for program management and program cost control managers.