The Fraud Digital Communications Lead will support the North America Risk Operations Fraud function for Debit and Retail Banking products. This Lead will also provide secondary support to the fraud functions for Branded Cards, CRS, and Credit.
In this role, the selected candidate will lead all facets of development and implementation of fraud application strategies in the Branded Cards and Retail Banking portfolios, and help drive solutions for CRS in partnership with CRS Risk.
In this role, the selected candidate oversees financial forecasting, annual budgeting, long term strategic financial plan development, accounting, financial reporting, and cash management Represents the division on all financial matters with senior management, Accounting, and managers of other divisions within NGP.
In this role, the selected candidate will support the implementation of solutions and technology that drive the fraud oversight and execution models of the fraud framework; participate on cross-functional teams to deliver MIS to support the Fraud Management process.
In this role, the selected candidate will work with the Business to understand and assess new projects for fraud risk; act as a primary point of contact for the partner and the Retail Services business to escalate fraud issues.
In this role, you will work with global and regional payment/receivables, account management, liquidity, channel and enterprise, stars/service, product processor teams to ensure cohesive client experience to meet the goals of internal stakeholders, while delivering cohesive client experience.
In this role, the selected candidate will develop and implement effective Fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience at application, point of sale and within client contact points.
In this role, you will manage the Foundation, and is expected to propose strategic and operational plans to advance the Boards Strategic Plan and development goals while ensuring that resources are deployed effectively.
In this role, the selected candidate will lead development and implementation of effective Fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience.
In this role, the selected candidate will provide direction to the Sales and Marketing Leader to create marketing plan based on broader business strategy; manage and monitor operational and financial performance of the business; accountability for achieving financial goals.
This position require managing collections strategies related to loss mitigation treatments and customer level policies from conception to roll-out with a special focus on segmentation analytics and strategy development for various card portfolios.