Builds and manages cross-functional teams around project-based contracts. Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates.
Support typically includes but is not limited to coordinating CACI and/or subcontractor support of forensic collection activities; scanning/coding efforts; setting up Relativity workspaces; overseeing user accounts, data loads, productions and overall user support; training; and trial support.
Develop and deliver high quality strategies and programming to support building awareness and understanding, ensuring compliant and clear communications, supporting patient identification, disease awareness campaigns, and brand promotion activities.
In this role, you will be responsible for interaction, personnel scheduling and performance management, system and service monitoring, process adherence, SLA management, continual service improvement, major outage management, on call duties, and functioning as the owner of all infrastructure upgrades and changes.
Strong process skills with the ability to integrate technology and process to improve efficiency and results. Work on specific technology based Recruiting Technology projects to drive implementation and partner with Recruiters to improve tool usage.
The Commercial Sales Ops Manager works closely with sales and customers, ensures B2B sales contracts are properly executed, and that profit margins are protected. This position is responsible for attending pre-construction meetings, site visits, delivery observations, aligning and managing customer and internal expectations.
Launching the vision, product strategy and road map for our products and working with key stakeholders in the company to deliver on that vision, e.g. sales, partner team, international site leaders, etc.
Defines, launches, and drives mission-critical strategic and operational initiatives in core non-technical programs. Creates a method of change management including ownership of a documentation library, communication plans, process training, etc