In this role, the selected candidate will install, repair, set up, troubleshoot, and tune hydraulic, pneumatic, and electrical components of Metal Forming Press Brakes in customer facilities located nationally.
This position serves in the field liaison capacity with other company personnel, suppliers, manufacturing, and our customers. Provides technical support and assistance to our customers and sales staff thorough site service visits, training courses, phone support, trade shows and sales demonstration.
In this role, you will continuously improve personal, technical and professional business skills enabling incumbent to service products to customers satisfaction through keeping current with product technology as measured by ability to troubleshoot and repair various products and to instruct others.
As a premier field engineer you will serve as a deep technical adviser to customers and deliver extraordinary value by supporting and growing the value and productivity customers receive from using microsoft technology.
In this role, the selected candidate will utilize knowledge of the customer environment to resolve issues in a timely manner; manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
. The candidate will need strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and mission issues. Strong organization, time management, project management and negotiation skills desired.
The Field Application Engineer primary responsibility is to meet/exceed Regional Revenue and New Business Opportunity (NBO) Wins plan in assigned territory and through teaming with channel partners at designated accounts.