Job Market Guide: Customer Service Representative jobs in Salisbury

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in Salisbury. Customer Service Representatives in Salisbury have between ${} and ${} years of experience, averaging $${} years of experience.

39 Customer Service Representative jobs in Salisbury

Service Desk Engineer

Washington, DC
Escalate support requests (including application specific) that cannot be resolved within 20 minutes to Senior Service Desk Engineers or external resources as needed.
industry
IT Consulting/Services
experience
Less than 5 years

Help Desk Analyst

Washington, DC
Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps.
industry
Business Intelligence
experience
Less than 5 years

Washington, DC
Responsible for the development of logistics documentation, and ensuring life cycle sustainment planning, execution, and reporting requirements identified in are contractually executed.
industry
IT Consulting/Services
experience
8 - 10 years

Rockville, MD
Develop and maintain customized software products while supporting the organizations standards and infrastructure, using Microsoft .NET Framework, JAVA, SQL and integrated system components.
industry
Information Services
experience
Less than 5 years

Arlington, VA
The Sense & Warn (S&W) Rapid Deployment Field Service Representative (FSR) will be fully capable of configuring, initializing, administering, operating and deploying all S&W rapid deployment equipment in preparation for world wide deployment.
industry
Industrial Equipment & Supply
experience
5 - 7 years

Washington, DC
Provide remote support to users for program application/software issues and problems.
industry
Business Services
experience
Less than 5 years

Washington, DC
Develop and maintain clients systems internal Standard Operating Procedures with regards to intake and communication management processes.
industry
IT Consulting/Services
experience
11 - 15 years

Washington, DC
Primarily responsible for providing oversight and leadership to the escalation team. Takes control over acute situations and previously unresolvable issues to provide a quick resolution.
industry
Engineering Services
experience
5 - 7 years

FORT MEADE, MD
Troubleshoots and resolves complex technical problems and ensure that user assistance is being provided effectively and efficiently.
industry
Software
experience
Less than 5 years

Quantico, VA
Collect information about incidents and problem to evaluate root causes. Reports information and make recommendations to the Service Desk Director, PMs, and customers.
industry
Business Services
experience
Less than 5 years

Baltimore, MD
Works closely with Department Leadership to generate and distribute operational statistics and analytical data around all functions of Customer Financial Services in order to identify trends and potential implications to the business.
industry
Manufacturing / Diversified
experience
Not Specified

Quantico, VA
Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error.
industry
Business Services
experience
Less than 5 years

Washington, DC
Develop appropriate standards and practices and ensure that they are documented, maintained and applied to all projects and services.
industry
Networks
experience
Less than 5 years

Washington, DC
The Network Engineer candidate must possess a solid working knowledge of EVOIP networks, EVOIP equipment, servers and desktop applications with the ability to multitask while working through issues on both phone calls and emails.
industry
Software
experience
Less than 5 years

Falls Church, VA
Troubleshooting skills to identify root cause of user reported problems for a dynamic intranet based web application.
industry
Business Services
experience
Not Specified

Fairfax, VA
Perform desktop level fixes, including install and upgrade software, install hardware, implement file backups, and configure systems and applications.
industry
Consulting
experience
Not Specified

Washington, DC
Maintain file servers, network access; documents and analyzes system anomalies to ensure optimum equipment performance; troubleshoots determine problems for customer specific operating systems and applications.
industry
Government
experience
5 - 7 years

Washington, DC
Ability to manage multiple projects, under tight deadlines, often with competing priorities and complexities and with minimal supervision.
industry
Networks
experience
Less than 5 years

Washington, DC
The Customer Service Engineer will interact with clients via face to face, email or telephonic support calls and provide assistance with desktop, laptop, cell phones, accounts or application level support calls.
industry
Software
experience
8 - 10 years

Alexandria, VA
Maintain file servers, network access; documents and analyzes system anomalies to ensure optimum equipment performance; troubleshoots determine problems for customer specific operating systems and applications.
industry
Government
experience
5 - 7 years

Service Desk Engineer

Baltimore, MD
Perform advanced configuration and troubleshooting of Windows Server, DNS, DHCP, VPN Clients, Group Policy, Folder Permissions, Firewalls, Printers on Terminal/Citrix servers, Printer Servers, Office 365, Macs, workstation and network connectivity issues, and Exchange Server.
industry
IT Consulting/Services
experience
5 - 7 years

Arlington, VA
Knowledge of industry accepted standards and best practices related to Information Management Operations and with ITSM best practices.
industry
Telecommunications
experience
Less than 5 years

Help Desk Analyst

Beltsville, MD
Analyze, evaluate, and test software and hardware problems.
industry
Government
experience
Less than 5 years