Job Market Guide: Customer Service Manager jobs in Salisbury

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Salisbury. Customer Service Managers in Salisbury have between ${} and ${} years of experience, averaging $${} years of experience.

22 Customer Service Manager jobs in Salisbury

Washington, DC
In this role, the selected candidate will be responsible for management of an IT Service Delivery team to deliver services to Clients as per agreed contract.
industry
IT Consulting/Services
experience
11 - 15 years

Washington, DC
In this role, the selected candidate will be responsible for providing escalation support to the Service desk to ensure an issue is escalated to the proper resource required to remediate.
industry
Engineering Services
experience
5 - 7 years

$50K - $70K - Washington, DC
In this role, you will be responsible for data entry and gathering of manufacturing and print specifications instructions into the systems used for communication, scheduling, estimates and producing the customer finished product.
industry
Manufacturing / Printing & Paper
experience
5 - 7 years

Washington, DC
In this role, you will have the ability to interface with diverse computer users to successfully complete problem resolutions.
industry
Manufacturing / Diversified
experience
5 - 7 years

Fort Belvoir, VA
In this role, you will provide Tier I support to customers to include localized troubleshooting of reported computer hardware, software, user environment and operating system issues.
industry
Energy / Oil & Gas
experience
Less than 5 years

Washington, DC
In this role, you will ability to assemble, advise, evaluate, restructure and coach project/program teams in complex environment.
industry
IT Consulting/Services
experience
11 - 15 years

Washington, DC
In this role, the selected candidate will provide Client support via phone, email and system tickets across a broad range of salesforce applications.
industry
Business Services
experience
Less than 5 years

Fairfax, VA
In this role, you will be responsible for monitoring and managing customer applications and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met. The selected candidate will be responsible for the cost, schedule and technical performance of company programs or subsystems of major programs.
industry
Aerospace / Defense
experience
5 - 7 years

Washington, DC
In this role, you will provide daily supervision and direction to Service Desk Lead that are responsible for the Service Desk operations.
industry
Information Services
experience
11 - 15 years

Service Desk Manager

Newington, VA
In this role, you will be responsible for opening, tracking and closing trouble tickets that ensures problem ownership and promotes end user satisfaction. Tracks activities of field engineers to who tickets were assigned.
industry
Telecommunications
experience
8 - 10 years

$50K - $70K - Baltimore, MD
In this role, you will be responsible for data entry and gathering of manufacturing and print specifications instructions into the systems used for communication, scheduling, estimates and producing the customer finished product.
industry
Manufacturing / Printing & Paper
experience
5 - 7 years

Service Desk Manager

Washington, DC
In this role, you will establish performance measures, goals and reporting methodologies to measure and improve effectiveness and productivity.
industry
Information Services
experience
11 - 15 years

Help Desk Manager

Baltimore, MD
The Help Desk Manager will have overall responsibility for the Contractors Help Desk management process, customer support process, and communication of upcoming changes to the EIDM user community.
industry
Business Services
experience
5 - 7 years

Mc Lean, VA
In this role, you will work Experience of the Future- Helping clients envision and realize new experiences that stretch across physical and digital work spaces, advancing business performance, culture, productivity and innovation.
industry
Retail / Grocery
experience
8 - 10 years

Hyattsville, MD
he candidate will provide leadership on the Help Desk in a DoD organization at Adelphi Laboratory Center (ALC) in Adelphi, Md, Aberdeen Proving Ground (APG), Army Research Office (ARO), White Sands Missile Range (WSMR).
industry
Business Services
experience
8 - 10 years

Arlington, VA
In this role, you will monitors patch levels of local and remote machines. Contacts users and works with them to perform necessary updates.
industry
Financial Services
experience
Not Specified

Newington, VA
In this role, the selected candidate must have the ability to interpret user comments, identify problems and provide timely resolution, on complex technical issues.
industry
Telecommunications
experience
8 - 10 years

Manager - Service Desk

Falls Church, VA
In this role, you will provide direction and management to direct reports and all employees in department.
industry
Healthcare IT
experience
Less than 5 years

Linthicum Heights, MD
In this role, you will analyze department performance; develop, implement and maintain production/performance standards in line with Company goals and objectives.
industry
Healthcare IT
experience
5 - 7 years

Help Desk Manager

Bethesda, MD
In this role, you will be responsible for phone and in-person support to users in the areas of computer operating systems and desktop applications.
industry
Consulting
experience
Not Specified