Work with customers, stakeholders, and system users to identify and shape concepts for mobile applications, leverage a variety of requirements management tools and techniques to analyze and document user experience, functional, and nonfunctional mobile application requirements.
The Business Analyst will support the DMSS program by providing business analysis and testing expertise to a Scrum Team tasked with delivering functional enhancements to the CODIS system. Additionally, they will lead the Training Team to ensure accurate and precise content of the material that is used by the stakeholders.
Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives.
The Application Support Analyst handles all support requests, incidents, issues, tickets and business continuity activities, to ensure flawless and quality delivery of services to end users. This is a critical role requiring a highly dedicated individual who can take ownership and provide procedural and technical support to various teams and internal/external stakeholders.
Designs, documents, and develops portals and new web enabled applications to support current and emerging business processes. Works with customers in determining website requirements and needed revisions throughout the entire development process.
The Investigations Support Analyst will provide Sanctions Investigation Support to the Office of Foreign Asset Control's (OFAC) Division for Crime/Narcotics and Western Hemisphere within the Office of Global Threats.