In this role, you will track, diagnose, replicate, troubleshoot, and resolve issues involving end users across the globe, supporting the effort to identify and eliminate the root cause of issues in the environment.
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$50K to $83K -Maryland Heights, MO
In this role, the selected candidate will be responsible for providing technical support for Company Dealers and Loyalty Dealer programs assisting with product training, technical support, and troubleshooting.
In this role, the selected candidate will obtain and maintain Dynamics certifications; as required; assist in Sales Cycle to analyze client needs and demonstrate a solution; build and maintain strong, long term client relationships.
In this role, the selected candidate will interact with customers via multiple communications methods and resolve or escalate customer incidents in a timely manner per established guidelines, processes, and service level agreements.
In this role, you will support all engineering aspects of the N2W Project including: identify, manage, and resolve specific technical requirement issues, perform analysis of alternatives (AoA) and develop roadmaps and engineering assessments.