Proven customer service/relations skills including the ability to deal effectively, tactfully, and knowledgeably with customers and non-customers in handling complaints, problems, and general inquiries.
In this role, the selected candidate will be responsible for processing customer orders, maintaining customer relationships and providing required documentation to ensure receipt of goods and payment of invoices.
In this role, you will be responsible for the analysis, troubleshooting, support, consultation and review of customer support practices related to new technology and services in a customer facing environment.
Delivers a unique customer experience aimed to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities.