Proactive leadership from operational standpoint in development of international expansion blueprint and readiness evaluation; collaborate with International stakeholders to partner in development of launch plans and act as project manager to ensure all operational launch milestones are achieved.
Serves as a computer technology expert for assigned functional applications to assist business lines with development and ongoing support. Provides project release direction and support including research, analysis, review, development, implementation and monitoring of new or revised systems.
Responsibilities include collaborating and building partnerships internally, facilitating the process of gathering functional and system requirements, meeting with internal clients to determine critical features, and making recommendations based on features and gathered requirements.
In this role, the selected candidate will define the To-be state of business process and workflow as expected by customer (user and IT teams) along with thought leadership inputs, refinements and improvements which will help the customer to achieve objectives faster and in efficient manner.
In this role, you will analyze business partner's operations (Systems, Resources, and Processes) to understand their strengths and weaknesses and identify opportunities to automate processes and functions.
Assists with the definition, documentation and enforcement of the policies and procedures used by IT Business Analysts and Quality Assurance teams. Execute reports and audit how well teams are following the process and provides guidance on how to adhere to best practices. Provides feedback to management on challenges BAs and QAs have on current projects, proposes improvements to the process and assists with implementing changes.
Identify and analyze user requirements, procedures, and problems to improve existing processes & perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation.
In this role, the selected candidate must have ability to interact as a part of a cross functional team to provide a complete solution that will include custom code when the out of the box functionality is insufficient.