In this role, the selected candidate will work closely with internal and external teams within business and IT to effectively plan, deploy, document and maintain application environments; troubleshoot software and configuration errors.
As a member of the On Site Service (OSS) team associate will provides quality support with a high degree of customer service, technical expertise and timeliness. This position has frequent contact with users, peers and managers through telephone support (help desk) and field support (service requests and on site problem resolution).
The Application Analyst Contractor backfill will perform several critical planning and proactive activities to include but not limited to PC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.
This position requires customer service, analytical, project management, communications and technical expertise. The Business Support analyst will be involved in a wide range of projects and work such as producing management reports, project work and analysis, operations metrics and budget analysis to support the department.
The Application Analyst will perform several critical planning and proactive activities to include but not limited to GMPC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.
In this role, you will provide Information Security expertise and guidance to business group leaders and IT owners to evaluate and articulate application security requirements; identify potential security risk factors and business impact.
The Rating Systems Support Analyst acts as the rating services subject matter expert and resource to internal and external users and assists in the development and implementation of new rating services customers.